Testimonials
Donald from Scotland says Just a quick note of thanks for all your help. The EF 24-70 f2.8L plus UV filter arrived today. The little bag of sweets was an added delight! I'm now away out to play with my new toy. I'm glad I found you. Wonderful, helpful service. I'll be back.
Donald
D.R. from Surrey says Lens arrived perfectly, after 2 mins of very very basic tests the last lingering doubts i had regarding the last lens i returned have disappeared; this lens is for lack of a better word perfect. I wanted to thank you personally Luke for being so darn professional. Not only were you the ONLY company to reply to my original fishing email but you responded in a frank and helpful manner (almost within minutes of my question) How I wish i had come to Castle first off. Just altogether a highly professional and honourable service, even down to Sarah emailing me to tell me the filter would be arriving separately so the lens seal wasn't broken, this in particular was important to me because of my last dealings with shopthatcantbenamed. Please pass on my thanks and a very big thumbs up to all you guys at Castle. If I ever have the opportunity to recommend you I shall do so without a second thought
Jonathan from Spain says Hi there, I would like to confirm that both lenses have arrived in good time and good condition. Thank you for the good service here. I will definitely recommend Castle Cameras to others...
Nikki from East Sussex says Thanks ... and a big thanks to Luke for his assistance in my recent communications with you.
Peter from West Sussex says I am writing to commend you on your service. You promptly informed me that the item was out of stock, kept me informed about the expected delivery, and then even managed to deliver early. I have felt like a valued customer throughout - a very different reaction to my experience with another camera shop that I have recently had dealings with. Many thanks
Steve from North Yorkshire says
Stewart from Scotland says Hi LukeThank you very much for your prompt refund and helpful advice, this is greatly appreciated. I shall give careful consideration as to my next move regarding purchase of a new/second hand lens. The friendly and businesslike manner in which this transaction has been carried out has been most impressive and I would have no hesitation in using Castle Cameras again or recommending the company to friends.With grateful thanks
David from Hampshire says Dear Debra, Thank you for supplying my new camera. Fabulous service!! Will definitely use you again
Steve from Kent says Hi Debra, Just wanted to say thank you for doing all that you could to ensure my screen arrived today, which it did.Thank you and have a great 2012.
Julian from Herts says
Andy from Berkshire says
Andy from Worcestershire says
Nick from Derbyshire says Debra,Thank you very much. Please would you also pass on my thanks to Sarah who was also most helpful this morning.Kind regards,Nick
James from Hampshire says
Mike from Suffolk says Dear Debra
I should like to thank you and your staff for your polite and efficient service in dealing with my order. Although you were struggling with your Internet connection (the road was being dug up?) I was able to give my order to a calm and efficient member of staff. You made a special effort to ensure that it was delivered before midday Monday (ordered Friday) and that timing was spot on. Well Done- good customer service is sometimes thin on the ground so yours was most reassuring.
Yours
Mike
Malcolm from Surrey says
Dear Luke,
This is just to let you know that the screen protector arrived earlier in the week and the final filter arrived today. Thus my order is now complete. Many thanks for your excellent service. No doubt I shall be returning at some point in the future once I have begun to exploit my new equipment.
Best regards,
Malcolm
Toni from Bedfordshire says
Hi Luke
5d Mk 2 arrived this afternoon, absolutely thrilled as you would expect. Many thanks for a prompt and efficient service, look forward to dealing with you again.
Best regards
Toni
Andrew from Surrey says
Debra
... excellent service, the RC6 is working just fine, and when my wife lets my buy some more gadgets I’ll be getting them from you
Andrew
Magnus from Sweden says
I just want to say Thank You, for a speedy and well handled order. Everything works great! Thank you again for the good deal on these 2 lenses.
Merrry Xmas Magnus
Brian from Castle Cameras says
Don't take our word for it, check what people say about us!
http://www.ephotozine.com/forums/topic/castle-cameras-82834/p-0
John from Cornwall says
Hi Debra
The replacement lens arrived this morning together with the refund of postage costs and I would like to take this opportunity to thank you for the excellent service you have provided in this matter.
I look forward to my next purchase from you.
Toby from Cornwall says
Hi Debra
Just a quick note to let you know the 24 - 70 lens arrived safe and sound…..
I have been very impressed with the service at Castle Cameras and I will certainly be coming back to you in the future.
