Testimonials

See how our customers rate us on 'Trusted Shops'

If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!



I ordered this lens online but, as I'd made a mistake with my email address, had to ring and speak to someone. My call was answered pleasantly and helpfully and put me at my ease about ordering from Castle Cameras. My order arrived promptly, brand new UK stock and well packaged. Full marks.

February 2023 - Peter, Devon

Castle Cameras were excellent, from the first telephone call to discuss the used camera I was thinking of buying through payment and receiving the camera in a very quick delivery time. Camera in as new condition for an excellent price, cannot fault them in any way.

February 2023 - Richard, Warwickshire

Simply brilliant customer service from the team at the Salisbury branch. I purchased some incredible Swarovski 7x21 Curio binoculars which give you a new appreciation of what's out there in such stunning clarity. Thank you very much for giving me the time to try out various models to finally make a decision on this pair! All the best, Joe. 

February 2023 - Joe, Hampshire

Excellent Product again. Customer service is fantastic. Communication first class. Thank you. 

February 2023 - Paul, Merseyside

After searching every online store (& even contacting Fujifilm directly) to no avail, Castle Cameras came to my rescue. Debra from customer services spent over a week sourcing my lens hood while giving me almost daily updates until incredibly my item was found. A day later it arrived in perfect condition. Outstanding customer service. I will now be using Castle Cameras for all my photography related needs :)

February 2023 - Mr B., Northern Ireland

Very happy with the service I received from all the staff. Would recommend buying from them.

February 2023 - Andy, Dorset

Great camera lens.Service from Castle Cameras always excellent.I traded in other camera gear and Castle Cameras always give a fair price.I was also made aware of the Sony Winter cashback from a member of staff enabling me to save a further £200 off the lens price.I highly recommend Castle Cameras.

February 2023 - Peter, Dorset

Fantastic product purchased from Castle Cameras.  There service is amazing, so helpful, friendly and efficient. High recommended

February 2023 - Paul, Surrey

Castle were able to supply from stock and the price was competitive. Delivery was quick. You can ask for no more.

February 2023 - Raymond, Berkshire

As always Castle cameras have lived up to their reputation. Camera as advertised and sent promptly and in good order. A firm who can  be well trusted. Thank you.

February 2023 - David, Cornwall