Testimonials

See how our customers rate us on 'Trusted Shops'

If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!



I wish to express my appreciation for the help and excellent service I have received from all at Castle Cameras. I would particularly like to thank Luke and Debra who both went out of their way to make sure I was a very satisfied customer. My thanks once again.

Nov '13 - Neil from Derbyshire says

Hi Debra
Many thanks for the information and for your superb service...

Oct '13 - Rob from Nottingham says

Dear Sarah,
Just a final e-mail to say many thanks for all your efforts to resolve my repair - we got there in the end.
To reduce my bill was a nice gesture and I can only add that all of my dealings with Castle Cameras over this long running saga have left me with nothing but positive thoughts about your company - excellent service and a good sense of humour, too - how refreshing.

Oct '13 - Howard from Dorset says

Dear Debra, thanks for the excellent service, just confirmed delivery will take place on Thursday. Wonderful news.

Oct '13 - Mr H from Surrey says

Very, very many thanks for your excellent service: well priced and fast
delivery. Your delivery agents (Interlink) provided the best delivery
services I have yet experienced. We are about to go out this morning and
their website told me exactly where the van was and I could work out the
time he'd arrive here almost to the second. Brilliant.

Aug '13 - Robert from Devon says

Hi, just received my filters, excellent service, will certainly use you again, many thanks

Aug '13 - David from West Midlands says

Thanks! Much appreciated and great customer service.

Aug '13 - Gareth from London says

Thank you! amazing custom service :-)

Aug '13 - Toby from London says

Hi Luke,
Many thanks for checking this out for me. As you say, the package you have put together is pretty much the same price, so I went ahead and placed the order. I have already had a call from your colleague Debra to confirm some details, and I have just received despatch confirmation and a delivery date for tomorrow morning.
Very impressed with your service and the friendly attitude from your company. It is not often that you get this sort of customer service, and it is much appreciated.

Hi Debra, 
Just a quick note to say that I have received all of the recent order safely. I wanted to say thanks to to all at Castle Cameras for your great communication and attention to detail with this order. Very much appreciated, and I hope to do business with you again in future

Aug '13 - Pete from Somerset says

Dear Castle Cameras team

Many thanks for this order. I have been very impressed by the standard of service from your company. It was an excellent price and the delivery time was as quoted. Very refreshing to see.

Huge thanks again

Aug '13 - David from Kent says