Testimonials

See how our customers rate us on 'Trusted Shops'

If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!



Heaps of praise for some outstanding service, yes good old fashioned service. It is so often we hear of poor service so many thanks to Castle Cameras of Bournemouth (and Salisbury).
Luke went beyond the norm yesterday. I purchased a lens at 10:20 and went on my way, at home I found that the lens hood was missing. I telephoned the shop at 3PM to be told that it was already in the post, it arrived 9am this morning. So again buying local exceeds the online process, yes I could have saved myself a drive to them but it was well worth the personal service provided. So many thanks and also to Royal Mail which proves that first class post is also a great service.

September '20 - Mr T, Hampshire

Happy with the customer service I was given explaining the difference between my 2 cameras and what new specs my newer camera has. 

September '20 - Sam, Wiltshire

... exactly as sold me by your team member Russell who, as he has done in the past, was excellent to deal with. I would be very happy to use your company again.

September '20 - David, Cornwall

Castle Cameras provided excellent service with very fast delivery.  Would definitely deal with this retailer again.  Recommended.

September '20 - Trevor, Nottinghamshire

Spoke with Hugh at Castle Cameras who talked me through the condition of the lens.The lens was well packed and arrived on time.Item condition as described, and in full working order. I am very pleased with my purchase and would use Castle Cameras again.

September '20 - Richard, Somerset

Excellent service and professional help at the Salisbury branch despite the Covid 19 constraints. 

September '20 - Mr G, Wiltshire

Excellent service from Castle Cameras who not only gave me good advice, but despatched the order the same day.

September '20 - Mr Thomas, Wales

As always a great service provided by Castle cameras
I have always found that its a 10 for help ,service, and getting me all the things I need many thanks 10/10
I have no problem regarding them to all if you want the best go to
Castle Cameras

September '20 - Tony, Wiltshire

Excellent service as usual from Castle Camera's.
Delivered ultra quick even though i only asked for standard delivery.
Well done !!!!!!!

September '20 - Alan, Hampshire

Product exactly as described and arrived in perfect condition, excellent service from Castle Cameras and the delivery company 

September '20 - Ian, Merseyside