Testimonials

See how our customers rate us on 'Trusted Shops'

If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!



This is my first order with Castle Cameras. Its very rare for a company to surprise me with not only a great price for the product but also to offer exceptional service as well. I ordered the goods yesterday afternoon and they arrived this morning. The girl I spoke to yesterday could not have been more helpful so please pass my thanks on to her.
Thank you again.

4/4/13 - David from Surrey says

Thanks very much. The order arrived as promised. Excellent service and prices. I will certainly be back again. Thanks again...

27/3/13 - David from Yorkshire says

Just a note to say thank you for the stellar service - I am now in possession of an x100s! Will send you a picture or two I take using it from my upcoming holiday... Many thanks again

25/3/13 - Mr W from London says

Hi there, just to say my lens arrived today. What a great service - and I loved the Haribo surprise.Is there a camera website you like people to post reviews on let me know, happy to do so...

15/3/13 - Anita from London says

The straps duly arrived yesterday. Thank you so much for the trouble you have taken with my order. I'm most grateful.

14/3/13 - Mr H from Somerset says

Great news! Thanks for your excellent communication regarding my order. Other, lesser, retailers would have kept quiet about the stock/delivery situation, not wanting to be the bearer of bad news. I shall certainly deal with Castle Cameras in the future.

14/3/13 - Steve from Lincolnshire says

Both the camera and the camera bag arrived safely just before lunch. Many thanks for the excellent service. One small issue, you don't seem to have considered my diet as there was a pack of sweets in each delivery!!!!!! Very impressed with Castle Cameras

8/3/13 - Barrie from Herefordshire says

Excellent service - thanks, received an hour ago, who needs Currys?

22/2/13 - RW from Hampshire says

Dear Debra Thank you for your message. Once again your company has excelled with service, the item has safely arrived today! The Haribo have again been given to my wife and they have again softened the blow of me buying the lens! I’m happy you were allowed to sell the display item to me. I hope to be able to pop in your shop in Bournemouth in the near future. It has been too long since I last saw the sea and breathed some fresh air!

23/2/13 - Mike from Warwickshire says

Hi Debra. Many thanks for locating the 5D and getting it over to us so quickly, it’s arrived safely and pretty much straight into use. Very much appreciated.

15/2/13 - Jonathan from London says