Testimonials

See how our customers rate us on 'Trusted Shops'

If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!



Friendly, efficient and always deliver on their promises. I bought my first ever camera from them in 1980 and have carried on buying from them over the years. The personnel may have changed (although many have been there for years) but the ethos remains the same which means that I will keep going back.

October 2023 - Neil, Bournemouth

Castle Cameras were so helpful with a recent order of binoculars as a first time customer. I have been trying to use smaller local (or localish in this case) shops rather than the big online giants and not only were they a very similar price to the big shops, the excellent service I received made it even more worthwhile. Celestron binoculars are very good too! Will definitely use Castle Cameras again.

October 2023 - Laura

Just had delivered an order for a camera from Castle Cameras, delighted. Speedy delivery, tracking, well packed and exactly as described. Excellent service

October 2023 - Jamsa

3rd or 4th time buying from Castle Cameras without any issues. This time round I had an issue with the packing not being adequate. Spoke to them and they went above and beyond and sorted me out with a replacement, so I’m very pleased with their customer service and swift response and action to deal with this human error. I would highly recommend them.

October 2023 - Mick, West Yorkshire

Great location with car park near by, helpful staff, amazing price including all the lighting and backdrop! What not to like.

September 2023 - Mr Ho, Wiltshire

Castle Cameras were one of the few places with stock and delivered fast. Highly recommended.

August 2023 - Mr J., Staffordshire

Castle's price was excellent and tipped the balance for me to buy these excellent (but expensive) bins. Absolutely no regrets. Their service was also exemplary; - fast, efficient and helpful. I loved the way that they check with the Courier for you to tell you the exact delivery slot. Great peace of mind conferred from lovely people to talk to. Certainly 5 stars from me (and I'm not talking astronomy now)!

August 2023 - Graeme, East Sussex

Great price, super fast service. Product arrived well protected, and superb quality product as you would expect from Canon.

August 2023 - Ray, Hastings

Great service from the team at Castle Cameras in Salisbury.  They explained the features of the binoculars well and let me try a few pairs before purchasing, but with no heavy sales pressure. I love the binoculars as they are compact and lightweight with good clear vision.  

August 2023 - Debrah, Wiltshire

Castle cameras are trustworthy and were fast to deliver too. Really impressed with the service and product itself. 

August 2023 - Aimee, Wiltshire