Testimonials
See how our customers rate us on 'Trusted Shops'
If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!
Good product
Personal service
Helpful staff
All at a very good price
February 2022 - David, Dorset
Very knowledgeable and helpful staff.
February 2022 - Tim, Dorset
Customer service second to none thank you.
February 2022 - Robert, Dorset
Very happy with product came really well packaged and fast delivery too highly recommended company and I would use again definitely
February 2022 - Simon, Yorkshire
The customer service from Castle Cameras was excellent. Extremely fast delivery, and the binoculars are brilliant and were sold at a very good price.
February 2022 - Hazel, Surrey
I was really impressed with the efficiency of Luke and Rob. They arranged for my trade-in equipment to be collected the next day and offered me a very fair price. The new camera I wanted was delivered with equal rapidity. I’m sure I’ll be dealing with them again. First class all round!
February 2022 - Geoff
Great personal service at both Salisbury and Bournemouth shops, and an excellent product. Thank you!
February 2022 - Danny, Wiltshire
The customer service was exceptional and my item was delivered well packaged and on time. Great service!
February 2022 - Brian, Cumbria
The service from Castle Cameras was outstanding- excellent communication and fast dispatch.
February 2022 - Cathy, Scotland
I was looking for an Infra-red kit to expand my photography and, since Amazon tried to bully Visa Credit Card holders, I no longer shop there. That meant looking for an alternative and I went to Castle Cameras because I had visited their online store before but never bought anything. What can I say, a very good service! Immediate despatch, well protected packaging and prompt delivery (even if that is outside their control).
Will I use Castle Cameras again - absolutely yes!
February 2022 - Tony, Hertfordshire