Testimonials

See how our customers rate us on 'Trusted Shops'

If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!



Excellent company to deal with, new lens arrived promptly and well packed. I had a couple of phone queries which were answered quickly and in a friendly, professional manner. I won't hesitate to use Castle Cameras again.

February 2023 - Andrew, Kent

Very pleased with the service received by Castle Cameras. Great value and fast delivery. Will hopefully be using again soon.

January 2023 - Mr C., Bedforshire

These binoculars are superb. The team at their Bournemouth shop were helpful and patiently let me test two or three other pairs of different magnifications. Trying before buying was incredibly useful.

January 2023 - Colin, Hampshire

This is a brilliant camera shop. Everything you would expect from the best - really friendly, knowledgable and helpful. Pricing is spot on and added to a very fair trade in price for my old Nikon secured the purchase of my new D850. Thanks you so much to the team. Like Arnie says “I’ll be back!”

January 2023 - Andy, Wiltshire

Very friendly service and I’m happy with my purchase

January 2023 - Judith, Somerset

I had so many questions trying to find the perfect upgraded camera and the person I spoke to had some very good advice. Very knowledgeable and very friendly. I had a few options and I wasn't steered towards the most expensive option. I was just helped to find the camera that best suited my needs.
A wonderful experience and I will definitely be using Castle Cameras again.
And, of course, thank you to the person that helped me make my perfect choice.

January 2023 - Rob, Dorset

The staff were knowledgeable and gave me the information and time to help me make the decision on what camera and lens to buy. It was worth the over 200 mile trip to buy from this retailer. I bought the right camera for me :)

January 2023 - Ms M., Northampton

Castle Cameras offer fantastic customer service quickly sorting out an issue that I had. Would 100% recommend!

January 2023 - Joe, South Yorkshire

This was my 2nd purchase from Castle Cameras and yet again, excellent service and speedy delivery. Highly recommended and now my 'go to supplier'.

January 2023 - Nick, Gloucestershire

Both product and counter service were excellent, with knowledgeable and helpful staff.

January 2023 - Chris, Dorset