Testimonials

See how our customers rate us on 'Trusted Shops'

If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!



Just wanted to compliment your company on the amazing service I have received, it is great to deal with a company that fulfill's its promises. I wish you all a Fabulous Christmas and Happy and Healthy New Year. I will certainly use you again.

December '15 - Dave from Devon says

Hello! I just wanted to say thank you to the gentleman assistant in your store who helped me choose a new tripod head and a remote shutter control yesterday. He was so patient with us and I’m soo pleased with my purchase...

November '15 - Chris from Dorset says

Hi Hugh

The replacement camera case arrived this week, very many thanks for all your help with this. I've been very impressed with the whole service that we've received from Castle Cameras and wouldn't hesitate to buy from you again or to recommend you to friends.

November '15 - Carol from Kent says

Hi Debra

Just a quick thank you for a very prompt and efficient service you and your company have provided.

It is much appreciated and made all the better by the fact that I made one call to Castle Cameras and it was picked almost immediately by yourself. No numbers to press or recorded messages saying I was in a queue. Very refreshing and made even better by the fact you were actually packing my lens when I called J

Choice of DPD as your courier company has also helped a lot. Ability to change delivery to a store made this a simple and pleasing experience.

Thanks again and best wishes to all at Castle Cameras.

October '15 - Steve from Gloucestershire says

I just wanted to thank you for the excellent service in respect of my order for a Sigma lens last Week. It arrived the next day via Interlink Express who were also excellent in providing updates. Thx for a job well done.

October '15 - Nick from Gloucestershire says

Debra, you are an absolute delight to deal with! From the moment I placed my order I was kept well informed and updated until my lens arrived. Now I can go and have fun using it. Thank you for such amazing service, I won't hesitate to recommend you and will be back ...

June '15 - Gregory from London says

HI Debra,

Order arrived safely thank you, you are a joy to do business with…

May '15 - Alistair from Dorset says

Thank you for your very prompt response to my telephone query and order. It was truly above and beyond normal internet sales responses!

May '15 - Peter from Derbyshire says

Hi Debra,
Many thanks for this great customer service. I really do appreciate your help... 
I will certainly recommend your shop to others I know and look forward to future dealings with you.

April '15 - David from Rutland says

Thanks Howard
You demonstrated just how customer care should be done. Others really should follow your example. I have received the refund now and thank you for your efficiency.
Very best regards
Mike

April '15 - Mike from Scotland says