Testimonials
See how our customers rate us on 'Trusted Shops'
If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!
Not sure how to leave a review but happy for you to use this email. Staff very helpful (especially Karen) always quick to respond and advised of new offer available. Great deal and superb service. Well impressed with delivery speed. Ordered Sat pm. Arrived two working days later on budget postage. Goods well packaged. Now to find time to play, grandkids here tomorrow so hopefully some practice shots.
November '17 - Richard from Staffordshire says
Hi Debra
May I say a very big thank you to you and Matt for your professional service.
I’m sure I will be doing a lot more business with you in the future.
May '17 - Barry from Hampshire says
Debra Wow!
Amazing quick response …
Castle Cameras are the fastest responders and most professional of all Canon suppliers I have ever dealt with.
A true personal experience which makes a customer feel really valued. If I am ever in the area and if welcomed I will drop in for a coffee and chat!
April '17 - Nick from Cornwall says
Good Morning Debra, Thanks for your prompt attention to my problem - ten out of ten for great communications and customer care.
April '17 - Mike from Kent says
Hello, I wanted to say thank you for the speed with which you handled my order and the efficient process. I received it this morning and am delighted with it - it is exactly what I was hoping for. Thank you for your excellent service - I will certainly use you again
March '17 - Denise from Lanashire says
Hi Guys - just to say thanks. The camera arrived this morning - excellent service from yourselves, and, of course Royal Mail. Anyhow, I much appreciate the help you gave me…
March '17 - Alan from Shropshire says
Hi Debra,
… it was a great pleasure communicating with you - I only can thank you for this nice experience. If there is a possibility in rating you or your customer service in the Internet, just let me know. All the best to you to...
March '17 - Peter from Germany says
Thank you so much for such an excellent service. I am absolutely delighted with the camera and lens. Should I ever require any more equipment, you will be my first port of call and I will recommend you to my friends in the camera club.
March '17 - William from Cornwall says
Dear Castle Cameras, The Flash I ordered on Friday has been received this morning and tested. Many, many thanks for your advice and help. A wonderful and personal service, keep the good work up...
March '17 - Ian from West Yorkshire says
Hi Karen, Thank you very much for your email… I’d have no problem spending money in your lovely store and hope to see you soon …
Feb '17 - Chris from Dorset says