Testimonials
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If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!
Lens arrived perfectly, after 2 mins of very very basic tests the last lingering doubts i had regarding the last lens i returned have disappeared; this lens is for lack of a better word perfect. I wanted to thank you personally Luke for being so darn professional. Not only were you the ONLY company to reply to my original fishing email but you responded in a frank and helpful manner (almost within minutes of my question) How I wish i had come to Castle first off. Just altogether a highly professional and honourable service, even down to Sarah emailing me to tell me the filter would be arriving separately so the lens seal wasn't broken, this in particular was important to me because of my last dealings with shopthatcantbenamed. Please pass on my thanks and a very big thumbs up to all you guys at Castle. If I ever have the opportunity to recommend you I shall do so without a second thought
D.R. from Surrey says
Hi there, I would like to confirm that both lenses have arrived in good time and good condition. Thank you for the good service here. I will definitely recommend Castle Cameras to others...
Jonathan from Spain says
Thanks ... and a big thanks to Luke for his assistance in my recent communications with you.
Nikki from East Sussex says
I am writing to commend you on your service. You promptly informed me that the item was out of stock, kept me informed about the expected delivery, and then even managed to deliver early. I have felt like a valued customer throughout - a very different reaction to my experience with another camera shop that I have recently had dealings with. Many thanks
Peter from West Sussex says
I just wanted to say thank-you for an excellent service. I ordered a Tamrac Rally 5 from you on Monday afternoon, standard 1st class post, and it had arrived on Tuesday.
Steve from North Yorkshire says
Hi LukeThank you very much for your prompt refund and helpful advice, this is greatly appreciated. I shall give careful consideration as to my next move regarding purchase of a new/second hand lens. The friendly and businesslike manner in which this transaction has been carried out has been most impressive and I would have no hesitation in using Castle Cameras again or recommending the company to friends.With grateful thanks
Stewart from Scotland says
Dear Debra, Thank you for supplying my new camera. Fabulous service!! Will definitely use you again
David from Hampshire says
Hi Debra, Just wanted to say thank you for doing all that you could to ensure my screen arrived today, which it did.Thank you and have a great 2012.
Steve from Kent says
Julian from Herts says
Andy from Berkshire says