Testimonials

I would like to thank Castle Cameras, and in particular Alice, for their help and advice. Needing a new "go to" lens Alice in particular was knowledgeable and helped me select the best option. Thanks again for advice - it is great to have such knowledgeable help at hand.

Jan '17 - David from Dorset says

… Please know that my wife and I were very impressed with your store in general and with Alice in particular. I am still very much a beginner in things photographic and Alice listened carefully to my story and presumed needs, before giving me excellent objective advice. An unscrupulous salesperson would have sold me the new EOS 80D kit I thought I needed, but Alice openly said there was nothing wrong with my camera and there was no real reason to change it. While this advice didn't (on this occasion) result in a sale, it DID generate huge respect for and goodwill towards your firm. Alice should be congratulated…

Dec '16 - Nigel from Dorset says

My order has just been delivered and though small it’s packaged with the same great care you used for the lens I recently purchased. Excellent delivery time, good couriers and a real pleasure to do business with you! I won’t hesitate to recommend. Thank you Debra

Nov '16 - Dave from Cardiff says

Hi Debra,

I appreciate your keeping in touch with updates via email on supply and delivery - turned out a five star experience over all!! Thanks.

I don't buy this kind of stuff every day, but if ever I want to buy the kind of things you sell - photo gear etc., I'll certainly look on your website. Thanks again.

Oct '16 - Mr S from Lancashire says

Excellent customer service, specially thanks to Debra who handled my orders exceptionally and her communication via emails was very prompt!

August '16 - Karl from Finland says

I don't often contact people to congratulate them on their service; in fact I don't think I ever have. I recently purchased a camera from your online store, and from the second my order was confirmed until it arrived on my doorstep, I felt like I was your most important customer. Of course, good service should be standard; I worked in retail for 32 years, so I know what I'm talking about and it takes a lot to impress me. That said, I believe in credit where credit is due, so thank you.

July '16 - Phil from Essex says

Hi Karen, Thank you for the lovely gesture, certainly a nice surprise when I got home just. I will continue to buy equipment from you in the future as service from your end was always excellent…

July '16 - Lee from West Midlands says

Castle Cameras spots a fraudulent on-line order! Dear Debra, Thank you so much for phoning me about this dodgy sale of a camera. Yes, I was shocked but well done for being on the ball. You are a credit to your company and I cannot thank you enough. It's all been sorted now thanks to you alerting me.

July '16 - Mrs S from UK says

Parcel arrived safely and credit in the account! Very many thanks for exemplary service. I will be back if I need anything else and will recommend without reservation…

July '16 - Michael from Cornwall says

Hey Debra

Thanks for sending these across. You're amazing.

I truly have enjoyed the service I've received from Castle Camera and specifically you. Very professional and efficient...

June '16 - Matt from Hampshire says