Testimonials

See how our customers rate us on 'Trusted Shops'

If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!



Hi Sarah,
Picked up the camera last Weds, and am well pleased... Alice served me, and showed me the camera and all the bits. Have played around with the camera, and spent a bit of time with the settings, etc, and am now ready to go shooting. Will probably be looking for a longer lens soon, so will keep an eye on your 2nd hand stock!!
Thanks for all your hard work, it was certainly appreciated, and I will definitely use and recommend Castle Cameras in future.

Feb '14 - Mr G from Dorset says

Thank you so much for your help Luke. I’ve just completed my purchase – the code worked well! Best wishes to everyone at Castle Cameras, thank you for donating the vouchers to the competition – I’m very proud to be the winner...

Feb '14 - Fiona from Hampshire says

I ordered a Canon GPS unit GP-E1 from you yesterday afternoon. It has just arrived, well impressed with your service will be using you again.

Jan '14 - Jim from Middlesex says

Hi, Can I just complement you on your suburb service. Ordered item on the weekend, it arrived today - sooner than I’d expected given I’d opted for the cheapest delivery option. I’m sure a lot of people are quick to write to complain when things go wrong, so wanted to write to say how impressed I am. Will certainly be ordering from you again in future.

Jan '14 - Andrew from Wales says

Hi, Tripod received, highly delighted. Many thanks for your exceptional service, will definitely buy from you again and recommend you to fellow photographers...

Jan '14 - Trish from Lancashire says

Debra
Thank you for keeping me fully up to date all along the way, the customer service has been excellent!

Dec '13 - Alan from Nottinghamshire says

Dear Sarah & Luke
Just wanted to say a big 'Thank You' to you both for Wednesday evening's DSLR Course. I found it very informative and felt that the pace and content was about right, certainly for me. It enthused me to try different settings other than safe old auto. You were both very helpful and didn't make us feel inadequate but showed us what we could do. So many thanks to you both.

Nov '13 - Mike from Dorset says

Dear Racheal
Thank you for your cheerful and friendly service yesterday. That's what I like about Castle Cameras staff - they make shopping a 'fun' experience. Just one little niggle. I noticed that I had become a 'Ms' on the receipt but I will forgive you for that! :)

Nov '13 - David from Salisbury says

Battery arrived safely... I know that you have been out of stock on both the battery and the lens but thank you for finding a way round this and service has been great.

Nov '13 - Ian from Herts says

Hi Guys, Just a quick thank you for the Paper Packs & Bank refund. Well handled with no fuss!! I'd recommend you to everyone...

Nov '13 - Dave from Hampshire says