Testimonials

See how our customers rate us on 'Trusted Shops'

If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!


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Just wanted to pass on a big thank you to Jim at Salisbury for sorting out my order

Started the enquiry at 12 noon yesterday (thursday), pricematched and got the IFC organised and approved by 12:30  and by 11am today (friday) I've got my binoculars 

So thank you very much for an efficient and quick turnaround.... couldn't have gone smoother.

November 2025 - Mike, Bolton

Always helpful and promot, with great customer service.

November 2025 - John, Warwickshire

Very pleased with this kit, it’s worth spending a little more when the quality is this good. Packaged well and Ecco friendly. Delivered in good time. I would definitely buy from CC again, thank you. 

November 2025 - Charlie, Sheffield

I am delighted with my new binoculars having christened them in the Peruvian Andes with 3 condors.
The service I received from Castle was exemplary as I was able to hold, try and test my 3 choices before making a final decision. Why would anyone buy online when such a great personal service is available.

November 2025 - David, Hampshire

Great service from castle cameras, fast next day delivery, great prices and friendly service on the phone. 

November 2025 - Jamie, London

Hi Debra, Thank you so much for this absolutely amazing customer service !!!  We will always use you guys going forwards. So once again thank you so much.

November 2025 - Paul, Hampshire

... It was the ability to go into Castle Cameras and feel and try out the original products that was the clincher for me.  Very happy with my choice and very grateful for the advice and service at Castle Cameras in Winton.

November 2025 - Paul, Dorset

I must say that when it comes to optics and cameras Castle Cameras is my go to place. The staff are very friendly and knowledgeable. Their advice is honest and straightforward. I explained what I wanted and the product could not have been more suited to my needs. 

October 2025 - Harry, Poole

Great camera, great service, good deal... As always service and deal was right and I will be returning to Castle Cameras soon.

October 2025 - Steve, Bournemouth

Another 5 Star purchase from Jim, like every purchase I have made from Castle Cameras 

October 2025 - Russell, Salisbury