See how our customers rate us on 'Trusted Shops'

If you have recieved good customer service and want to share you experience, please contact us, as we'd love to hear from you!

First and foremost I cannot praise all your staff at your Winton branch enough. They were polite, helpful, and very efficient.

Dec '19 - Bernard, Dorset

I have been buying from Castle Camera for over 20 years. Their expertise and advise is why I keep going back to them.

Dec '19 - Mr H, Salisbury

All I can say is customer service is above and beyond anywhere I’ve been great experience. Thank you!

Nov '19 - Mr R, Shaftesbury

Goods, service, support and delivery top drawer - would unhesitatingly recommend Castle Cameras to anyone in the market for photographic gear.

Oct '19 - Michael, Cumbria

Bought this camera bag in the sale. Great product, good quality. Just what I needed. From the minute I decided to buy the item on-line, to it being delivered, was a matter of days. Great service from Castle Cameras

Oct '19 - Ian, Dorset

I purchased some Canon binoculars from Castle Cameras back in April that was running a £300 cash back offer.  After submitting my evidence to Canon, I realised after a while they had not received my email.  Since the offer had ended, I thought I had lost out on my cash back return.  I contacted Castle Cameras and spoke with Hugh, I explained my situation and Hugh said he will see what he can do.  To cut a long story short, Hugh had contacted Canon and successfully arranged the cash back to continue, even though the offer had expired.  I thought it was great that even after a sale, Castle Cameras still provide great service.  I will always recommend the shop as well as making it my first port of call for all my needs.  Shop with confidence, make Castle Cameras your first choice.

Sept '19 - Nick, Dorset

Charming, fast and great service. Thank you.

July '19 - Mr Williams, Wiltshire

This camera package was exactly what we needed to replace our old outfit. The help from Hugh at Castle Cameras was very helpful and he went the extra mile to help us. Thank you.

June '19 - Keith, Dorset

Delivered fast, really nice shopping with you. Thanks!

June '19 - Kurt, Denmark

I just wanted to express my satisfaction and thanks for the way you ensured my order was processed and successfully delivered.

Your order department staff were exceptional, keeping me well informed by telephone and email all the way.

Many thanks

June '19 - John, Cheshire