See how our customers rate us on 'Trusted Shops'

If you have recieved good customer service and want to share you experience, please contact us, as we'd love to hear from you!

The service from Castle Cameras was the usual excellent.

December '20 - Chris, Dorset

Castle cameras were brilliant. Their order processing and delivery was speedy and the packaging robust and secure. Very happy to recommend both the product and the vendor. Extremely chuffed!

December '20 - Martin, Lincolnshire

Great advice, delivered on time, price was a tiny bit lower than the other big boys and the guy who answered the phone had a nice manor about him. 

December '20 - Paul, Staffordshire

Great product and excellent customer service. Ordered during lockdown, was able to pop down to the shop and do click and collect - super helpful.

December '20 - Mr A, Dorset

Very happy with the service from Castle Cameras who were very quick to respond and answered all my questions without any hassle.

November '20 - Stephen, Scotland

Lovely company to deal with. Great aftersales. Would use again.

October '20 - Brian, Peterborough

Absolutely top draw service and loving the camera and the way it works. Had a potential disaster when I drop the camera, smashing the UV filter on the lens, but Matt fixed it with no drama and I pickup a new filter this morning. Highly recommend Castle Cameras for your photo needs as expert knowledgeable advice and really helpful customer service. Not common in these days.

October '20 - Adrian, Salisbury

Great customer service.

October '20 - Elly, West Yorkshire

Excellent service from Hugh at Castle Cameras. Ordered the new camera the evening before and had a phone to organise a delivery the very next morning. They happily organised a delivery to my home address at a convenient time to me. Fantastic

October '20 - Matthew, Christchurch

Excellent service, very helpful. Genuine product, works exactly as expected. Very happy, would recommend this company.

October '20 - Mr G., Leeds