Testimonials

See how our customers rate us on 'Trusted Shops'

If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!


Trusted Shops Icon

Amazing customer service from the team when I asked for an emergency shipment of this fantastic camera that I took to South Africa only three hours after it arrived! The ladies I dealt with at CC were attentive understanding and did everything to make sure I had the camera! Would highly recommend and when I am go down to Bournemouth I will call in to express my sincere gratitude in person! Thanks CC “You Rock” 

February 2026 - Andrew, Buckinghamshire

Camera came very well packaged and exactly as described. It is in very good condition and am having a blast taking photos with it. Definitely recommend Castle Cameras!!

February 2026 - Mr E., Salford

Excellent attentive service with extensive knowledge 

February 2026 - Steve, Dorset

Great price, prompt delivery and genuine article. Absolutely no issues whatsoever. highly recommended. 

February 2026 - John, Staffordshire

Excellent customer service. Insightful knowledgeable from the Castle Cameras representative in Bournemouth. Very competitive pricing and a swift delivery of the procured Steiner binoculars. Thank you.  A+++

February 2026 - Stuart, Surrey

Given that my purchase was relatively small - just camera bag - the assistant took time to show a cross section of products, explaining the features of each, with great patience and professionalism 

February 2026 - Ian, Dorset

Love this lens for doing wild life photography, great price and great service from the team. Would definitely recommend Castle Cameras.

February 2026 - Jim, Wiltshire

Quick delivery and great used camera, boxed and in great condition. Would definitely buy from here again 

February 2026 - Mrs B., Kent

Absolutely fantastic service was let down by another company phoned castle cameras they had one in stock it was sent out and I received it next day and it’s a fantastic camera can not fault the lady on the phone and the service they gave me 

February 2026 - Matthew, Shropshire

Excellent service and very competitive price. Very pleased. 

February 2026 - Chris, Merseyside