Testimonials
See how our customers rate us on 'Trusted Shops'
If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!

Quick delivery and great used camera, boxed and in great condition. Would definitely buy from here again
February 2026 - Mrs B., Kent
Absolutely fantastic service was let down by another company phoned castle cameras they had one in stock it was sent out and I received it next day and it’s a fantastic camera can not fault the lady on the phone and the service they gave me
February 2026 - Matthew, Shropshire
Excellent service and very competitive price. Very pleased.
February 2026 - Chris, Merseyside
Absolutely delighted with my new Steiner Binoculars, they are really well made and the optics are excellent for such a small pair of binoculars. I must also comment on the excellent and friendly service from Castle Cameras.
February 2026 - Steve, Channel Islands
Good customer service and an excellent product, will support again!
January 2026 - Jan, London
Excellent good service from 2 very knowledgeable staff members. Thank you.
January 2026 - Nick, Dorset
Fantastic, knowledgeable, patient, expert and supportive staff. No sales pressure on me as I was given time to try lenses on my camera body in the shop while being helped to consider the pros and cons. Thank you - for me this is a million times better than a non-personal online order.
January 2026 - Chris, Bournemouth
Clear advert for starter used camera. Camera body and lens as described, battery didn't hold charge but this was replaced immediately that Castle Cameras were contacted. Delivery for both Camera and replacement battery delivered promptly. The price was excellent and overall service was superb.
January 2026 - Martin, Kent
... The customer service I experienced was faultless.
January 2026 - Timothy, Northumberland
Very prompt delivery even to Northern Ireland. Product of excellent quality. Bought as a Christmas present and my son is delighted with it. Very handy design and high quality product. Would recommend
January 2026 - Mrs H., Northern Ireland


