Testimonials
See how our customers rate us on 'Trusted Shops'
If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!
Absolutely delighted with my new Steiner Binoculars, they are really well made and the optics are excellent for such a small pair of binoculars. I must also comment on the excellent and friendly service from Castle Cameras.
February 2026 - Steve, Channel Islands
Good customer service and an excellent product, will support again!
January 2026 - Jan, London
Excellent good service from 2 very knowledgeable staff members. Thank you.
January 2026 - Nick, Dorset
Fantastic, knowledgeable, patient, expert and supportive staff. No sales pressure on me as I was given time to try lenses on my camera body in the shop while being helped to consider the pros and cons. Thank you - for me this is a million times better than a non-personal online order.
January 2026 - Chris, Bournemouth
Clear advert for starter used camera. Camera body and lens as described, battery didn't hold charge but this was replaced immediately that Castle Cameras were contacted. Delivery for both Camera and replacement battery delivered promptly. The price was excellent and overall service was superb.
January 2026 - Martin, Kent
... The customer service I experienced was faultless.
January 2026 - Timothy, Northumberland
Very prompt delivery even to Northern Ireland. Product of excellent quality. Bought as a Christmas present and my son is delighted with it. Very handy design and high quality product. Would recommend
January 2026 - Mrs H., Northern Ireland
Excellent service as usual from Salisbury Castle Cameras
January 2026 - Stephen, Wimborne
Castle Cameras are always great. I’m a repeat purchaser and have never had a bad experience. Thank you.
January 2026 - Louise, Reading
I ordered this camera from Castle Cameras in Bournemouth and it arrived the next day. I had been looking to buy this camera for some time but with the £400 Canon cashback scheme and the extra discount provided by Castle Cameras it was too good a bargain to miss. I am very happy with my purchase and would definitely recommend Castle Cameras to anyone looking for camera equipment as they provide an excellent service.
January 2026 - Brian