See how our customers rate us on 'Trusted Shops'

If you have recieved good customer service and want to share you experience, please contact us, as we'd love to hear from you!

This month's winner was Lucille from Devon, congratulations Lucille!

Great lens very very quick delivery and at a fantastic price, brilliant shop

May 2022 - Mr G., Greater Manchester

Many thanks to you (Cleola) and to Lucy for such excellent service.  It is much appreciated. I am so glad that I chose such a reliable distributor.

May 2022 - Andrew, Yorkshire

Just a quick email to thank you for the excellent customer service l received from you recently, which was very much appreciated.

May 2022 - Gary, Devon

Easy order process, fast delivery, well packed box, faultless. As all online sales experiences should be, recommended highly. 

May 2022 - Adrian, West Sussex

I ordered the lens from Castle Cameras and it arrived very promptly. I haven't had need to contact  the company, but judging from email contact, the packaging and speed of delivery I'm very happy.

May 2022 - Mr S., Merseyside

Great service, great price. Quick and efficient.

May 2022 - Ms C, London

Just wanted to say a big thank you.
I used you for the 1st time this week after an order with Canon directly was randomly delayed then cancelled without explanation.
I'm delighted to say you put the big boys to shame. I was totally delighted with the whole customer experience with Castle Cameras. Easy ordering, super status comms, exceptional delivery and product exactly as ordered. So a big thank you!! 
Will definitely be recommending you to friends and family. 

May 2022 - Ms B., Warwickshire

I should have done this review sooner as I was amazed by the efficiency of Castle. Order submitted late one Sunday evening, I paid for courier delivery, delivered Tuesday morning. The 2 pairs of Celestron Nature DX 8x32 binocs are superb. One for me, the other a gift. I avoid the massive online companies who don't pay enough UK tax and feel I've supported a 'local' UK business. I'd have even paid a bit more but the price was actually the best I found. A win on every level. Thank you Castle Cameras. 

May 2022 - Mr P., Middlesex

... My first purchase from Castle Cameras. No fuss, good price and quick delivery. Thank you.

May 2022 - Mike, West Midlands

Product was exactly as described, in excellent working order. Shop staff were friendly and helpful as always. I've used them for years, and never go anywhere else for photo equipment.

May 2022 - Mike, Wiltshire