Testimonials
See how our customers rate us on 'Trusted Shops'
If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!

Castle Cameras spots a fraudulent on-line order! Dear Debra, Thank you so much for phoning me about this dodgy sale of a camera. Yes, I was shocked but well done for being on the ball. You are a credit to your company and I cannot thank you enough. It's all been sorted now thanks to you alerting me.
July '16 - Mrs S from UK says
Parcel arrived safely and credit in the account! Very many thanks for exemplary service. I will be back if I need anything else and will recommend without reservation…
July '16 - Michael from Cornwall says
Hey Debra
Thanks for sending these across. You're amazing.
I truly have enjoyed the service I've received from Castle Camera and specifically you. Very professional and efficient...
June '16 - Matt from Hampshire says
... I just wanted to say thank you so much for your great customer service. We were served by Alice who was so friendly and helpful and already I’m totally in love with my new kit!
We actually have a camera store here in Weymouth, but always choose to come to you because of the customer service and enthusiasm of your staff and they make the whole shopping experience so enjoyable (until I have to pay, but that’s my problem!)
Thank you!
April '16 - Chris from Dorset says
Thank you SO much. You guys are brilliant…
April '16 - Mike from Kent says
Thank you for your excellent service. The camera exceeded my expectations, it was well packed and promptly delivered, even though delivery was free. What more can I say?
April '16 - Lance from Flintshire says
Hi Debra,
Thank you so much (and Rob on phone) for such prompt and outstanding customer service! Received package yesterday though not had time to use yet. Will definitely purchase future equipment from yourselves.
March '16 - Steve from Durham says
This is just to say thanks for processing my order so promptly -- order placed Sunday, arrived today. I particularly wanted to commend your use of Interlink Express, who have proven to be a really excellent courier service.
Knowing that it's human nature to be quick to complain but slow to praise, I wanted you to know you have an appreciative customer here.
Feb '16 - Ian from Herts says
Thanks Matt.
Thanks for your outstanding customer service and swift correspondence!
Pleasure to do business with you.
January '16 - Pete from Dorset says
Dear Matt
Many thanks … I would also like to say what a pleasant experience buying my camera from you was. I felt you all spent time with me and that I have a really good camera as a result. My wife also enjoyed the occasion – she doesn’t usually come with me when I’m making this sort of purchase. Many thanks.
January '16 - Nick from Wiltshire says