Testimonials

See how our customers rate us on 'Trusted Shops'

If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!



Hi there, just to say my lens arrived today. What a great service - and I loved the Haribo surprise.Is there a camera website you like people to post reviews on let me know, happy to do so...

15/3/13 - Anita from London says

The straps duly arrived yesterday. Thank you so much for the trouble you have taken with my order. I'm most grateful.

14/3/13 - Mr H from Somerset says

Great news! Thanks for your excellent communication regarding my order. Other, lesser, retailers would have kept quiet about the stock/delivery situation, not wanting to be the bearer of bad news. I shall certainly deal with Castle Cameras in the future.

14/3/13 - Steve from Lincolnshire says

Both the camera and the camera bag arrived safely just before lunch. Many thanks for the excellent service. One small issue, you don't seem to have considered my diet as there was a pack of sweets in each delivery!!!!!! Very impressed with Castle Cameras

8/3/13 - Barrie from Herefordshire says

Excellent service - thanks, received an hour ago, who needs Currys?

22/2/13 - RW from Hampshire says

Dear Debra Thank you for your message. Once again your company has excelled with service, the item has safely arrived today! The Haribo have again been given to my wife and they have again softened the blow of me buying the lens! I’m happy you were allowed to sell the display item to me. I hope to be able to pop in your shop in Bournemouth in the near future. It has been too long since I last saw the sea and breathed some fresh air!

23/2/13 - Mike from Warwickshire says

Hi Debra. Many thanks for locating the 5D and getting it over to us so quickly, it’s arrived safely and pretty much straight into use. Very much appreciated.

15/2/13 - Jonathan from London says

... Thank you for keeping me up to date with developments in this purchase, I’m sure I will recommend your service to others.

13/2/13 - Luke from Cheshire says

Very impressed so far with the communications from Castle Cameras, looking forward to receive my new toy tomorrow morning!

15/2/13 very impressed with the speed of service, good value and nice touch (sweets). First order but will use you again! :-)

14/2/13 - Alexis from Berkshire says

... In truth, this had almost slipped my mind. However, your response and actions just re-confirm the confidence I have in Castle Cameras. In short, a pleasure doing business with you!

14/2/13 - Pete from Herts says