Testimonials
See how our customers rate us on 'Trusted Shops'
If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!
It's the first time I've used Castle Cameras. Service was great, comms was great and fast delivery. I will use them again for sure.
October '20 - Gary, London
The service I received from Castle Cameras was first class. Despite being a little distance from me, Castle Cameras will be my camera shop of choice going forwards.
September '20 - Miss F, Wiltshire
Needed the lens urgently, couldn't find it anywhere except castle cameras. Emailed them to enquire as to whether they actually had it in stock and how soon it could be delivered. Quick response from them and I ordered immediately, received within 2 days. Extremely well packaged in a big box with lots of padding. Lens was new and sealed as advertised and has been working superbly since purchase. Will definitely be purchasing from castle cameras again!
September '20 - Mr M, London
Excellent service and very quick delivery.
September '20 - David, Scotland
As always great service. I have always used Castle Cameras. The help service and knowledge of the team is second to none. I purchased my first nikon film camera here and have no worries about recommending them to all 10/10 always
September '20 - Mr F, Wiltshire
September '20 - Miss V, Dorset
Excellent service as usual from Hugh at Castle Cameras.
September '20 - Alan, Dorset
Heaps of praise for some outstanding service, yes good old fashioned service. It is so often we hear of poor service so many thanks to Castle Cameras of Bournemouth (and Salisbury).
Luke went beyond the norm yesterday. I purchased a lens at 10:20 and went on my way, at home I found that the lens hood was missing. I telephoned the shop at 3PM to be told that it was already in the post, it arrived 9am this morning. So again buying local exceeds the online process, yes I could have saved myself a drive to them but it was well worth the personal service provided. So many thanks and also to Royal Mail which proves that first class post is also a great service.
September '20 - Mr T, Hampshire
Happy with the customer service I was given explaining the difference between my 2 cameras and what new specs my newer camera has.
September '20 - Sam, Wiltshire
... exactly as sold me by your team member Russell who, as he has done in the past, was excellent to deal with. I would be very happy to use your company again.
September '20 - David, Cornwall