Testimonials

See how our customers rate us on 'Trusted Shops'

If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!



Sarah
Very many thanks for your very prompt reply and the replacement of the strap. Once again excellent service from Castle Cameras. Saving the sweets for a rainy day !!!!

June '13 - Barrie from Herefordshire says

Just a quick follow up to my previous e-mail to thank you once again for your excellent service.... It is refreshing to be able to deal with real people (with a sense of humour) in this age of computers and the internet...

June '13 - Paul from Norfolk says

Thanks again for your extremely quick response! ( sign of a great trader!)
I hope to do business with you again in the future...

June '13 - Terry from Derbyshire says

Dear Castle Cameras

The remote arrived safely at 10.15 this morning, and many thanks for the sweeties too :) It's lovely to have ordered from such a thoughtful and efficient company.

30/5/13 - Alex from Lincolnshire says

Hi,

Just a short e-mail to thank Alice and Hugh for their help with my recent order for Nikon Battery Grip and 70-300 lens. I ordered them separately, on the same day, one on economy delivery and one by next day delivery when I realised there was a Bank Holiday coming up, but also I needed a specific date delivery! You managed to tie them up together as requested and deliver both items on the day I wanted.

Also, your courier arrived at the precise time given! Everything went as planned, absolutely brilliant!

There was only one thing I was disappointed about, and I searched the box twice! There were no sweeties in the box! I had read other testimonials and was looking forward to the sweeties. Never mind, I bought some M&M's to console myself.

Thanks again for your excellent service.

31/5/13 - Paul from Norfolk says

Thanks for your excellent service on my recent order for my Canon SX50. Bought it from you because your price was very competitive and you are a genuine Canon Reseller.
Ordered on-line at 15:30 and it arrived at my door at 09:45 the next morning - brilliant. By the way don't hide your testimonials away on your website, feature them and also let customers know that they can track their package through the Royal Mail website.
Again thanks and nearly forgot to say that the sweets weren't too bad either, I'm now hooked on Starmix!

30/4/13 - George from Carlisle says

I'd just like to take this opportunity to comment on the great customer service I received this morning in your Winton store.

Both Hugh and James went out of their way to help me by exchanging a product that I wasn't happy with, even though it incurred a refund. Both were very helpful as always and I felt this should be picked up on as it's not every store that would be so accommodating. You have great staff that are friendly, informal and honest which consequently means a great customer relationship is formed, and I must say, is also very much appreciated.

Thanks to them and yourselves for exceeding expectations.

9/4/13 - Sam from Bournemouth says

This is my first order with Castle Cameras. Its very rare for a company to surprise me with not only a great price for the product but also to offer exceptional service as well. I ordered the goods yesterday afternoon and they arrived this morning. The girl I spoke to yesterday could not have been more helpful so please pass my thanks on to her.
Thank you again.

4/4/13 - David from Surrey says

Thanks very much. The order arrived as promised. Excellent service and prices. I will certainly be back again. Thanks again...

27/3/13 - David from Yorkshire says

Just a note to say thank you for the stellar service - I am now in possession of an x100s! Will send you a picture or two I take using it from my upcoming holiday... Many thanks again

25/3/13 - Mr W from London says