Testimonials

See how our customers rate us on 'Trusted Shops'

If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!


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I was kept well informed about the progress of my delivery of my sony camera even to the extent that the shop emailed to say that my extended warranty which was originally out of stock had been added to the package as the last minute when fresh stock came in. Goods were delivered on time and the Camera (RX100-III) is excellent.

June '18 - Keith, Oxford

I had never dealt with Castle Cameras previously. They had an item in stock that I was struggling to get hold of and their delivery was superb via DPD. The goods were extremely well packed and presented nicely so that the high value contents was not highlighted in any way. Thank you for a great service

May '18 - Tim, Telford

I'm an international buyer from the US, Castle Cameras is one of the best sellers I've dealt with that's not a domestic company, very helpful customer service, fast and secure delivery. Would recommend highly, and will buy from again if the situation arises.

May '18 - Andrew, United States

Everything went super quick and the product was exactly what I needed.

May '18 - Ceci, Helsinki

Competitive prices, delivered on time, user-friendly website, Secure Paypal option. what more do you want
I have found my new go-to place for Camera gear. 
Thanks Guys

April '18 - Jay from Brighton says

Super quick delivery - Quality items - Will be using this shop again

April '18 - John from Coventry says

Always helpful with excellent prices for an independent shop. Longstanding friendly staff

April '18 - Steve from Salisbury says

Just wanted to let you know that my order arrived today and how delighted we are with the helpful, speedy and excellent service delivered by Castle cameras. We will certainly recommend your company and will have no hesitation in buying from you in the future.

March '18 Sue from Scotland

Today, I had a course in your Salisbury store. I had a discussion with Matt, who went not 1 mile further, but 10 miles further. He was fantastic, great service, friendly, always smiling and very knowledgeable, as was the other member of staff in Salisbury. Both, but especially Matt are a credit to the Company. I will be using again. The course was great also

March '18 - Martin from Hampshire says

Thank you. The service we have received from you is exemplary. Good work!

February '18 - Richard from West Yorkshire says