Testimonials

See how our customers rate us on 'Trusted Shops'

If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!



Very pleased with the service I have received from Castle cameras, it was the cheapest price I could find, the delivery was next day, could not fault the service in any way, will definitely use castle cameras again. 

December 2020 - Geoffrey, Essex

First Rate service all round. Used their instant chat service to check if they had a lens in stock and they confirmed they had one left. Majority of other camera shops were out of stock and waiting delivery, yet Castle Cameras were still offering £20.00 off the price. Placed my order there and then and the lens was delivered in less than 24 hours. Fantastic comms and customer service

December 2021 - Tony

Castle Cameras are an excellent company to deal with top quality products, excellent service and all with honest low prices. I purchased a camera online it arrived next day in a well-secured safe package and at the lowest price I could find online I am one very happy customer.

December 2021 - M.H.

Quick, friendly, attentive and knowledgeable service.

November 2021 - Mike, East Sussex

The online process was quick and easy, as was the dispatch and delivery times. Great customer service and this will be the first site I check for any future needs.

November 2021 - Lewis, Aberdeenshire

Customer service from Castle Cameras was exceptional.

November 2021 - Mr B. Durham

Efficient online service

November 2021 - Colin, Hertfordshire

Excellent service from Castle Cameras. I always try to buy from independent retailers and the bonus was that the price was as good as anywhere on-line. 

November 2021 - Mr S. Wiltshire

I would definitely.recommend Castlecameras. They did exactly as they said .They were despatched as soon as they received my order & payment. I received them the next day with no cost of postage.The gentleman I spoke to on the phone was very polite & helpful.

October '2021 - Carole, Essex

Excellent customer service from Castle Cameras

October 2021 - Richard, Berkshire