Testimonials

See how our customers rate us on 'Trusted Shops'

If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!


Trusted Shops Icon

The product was suppied without issue and is every bit as good as expected. The service and support from Castle Cameras is first rate every time. I can highly recommend them for optical goods.

December 2022 - Mr D., Dorset

Excellent service, I rang and spoke to a human who was really helpful told me camera was in stock and I received it within a couple of days after regular emails letting me know it's progress. 

December 2022 - Steve, Devon

Very good service next day delivery very happy with my purchase 

December 2022 - John, Norfolk

I was searching for two camcorder batteries which Panasonic have discontinued. I found them on the Castle Cameras website. I rang them and one of the employees went to check that the batteries were definitely in the warehouse before I placed my order. He phoned me back in a few minutes with confirmation. Absolutely superb service from phone call to order-placement. Highly recommended!!

December 2022 - John, Northern Ireland

Very good price for a camera I have been after for a while. Excellent customer service, delivered well packaged. Pleasure doing business.

December 2022 - Ian, Wiltshire

Found what I was after in the online store.  Phoned up and had a pleasant chat - Matt was able to look over the actual item and address my questions.  Item was posted quickly and was well packaged.  Would definitely deal with Castle Cameras again - buy with confidence 

December 2022 - Jeff, London

Fantastic help and support from the team in Bournemouth - I'm now the proud owner of a breathtakingly good camera!  The team couldn't have been more helpful in giving me the advice I needed 10/10 customer service!

December 2022 - Helen, Dorset

A lovely local company to do business with.  Prompt and polite service. 

November 2022 - Peter, Wiltshire

Excellent service on line and on the phone, delivered perfectly and the camera is Fantastic! Thanks Castilians!

November 2022 - Chris, West Midlands

Excellent price, and service. Would thoroughly recommend them. 

November 2022 - Mr G., Staffordshire