Testimonials

See how our customers rate us on 'Trusted Shops'

If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!



Camera was very well packaged and posted promptly. Great service, would happily use again. 

January 2024 - Matt, Cumbria

Just wanted to say a big thank you to rob who served us today in Bournemouth.  We were looking for a tripod head and ended up with two and a new tripod!  Rob was very patient as we were not sure what to get.  Its so nice to have a good shopping experience and to go home happy, even if we did spend a lot more than we thought we would.

January 2024 - Chris, Dorset

Huge kudos to Deb, Cleola and the rest of the team in Bournemouth for such wonderful customer service. They went above and beyond…

…Wouldn’t hesitate to use them again in the future. First class service.

January 2024 - Adam, Suffolk

I am writing to say that your service was immaculate.  I needed the piece of equipment urgently for an assignment and was told by other suppliers that it would take a month to supply. Your sales person said that was the standard time from Zeiss but she would do her best to expedite it as quickly as possible. I received it in less than a week and in time for my assignment. Great work. Thank you. 

January 2024 - Julian, Hampshire

Fantastic used lens. Exactly as described In great condition. Very happy.  I have used Castle Cameras a few time now and would highly recommend them.

January 2024 - Mark, Cumbria

The product was as advertised on the website. Consistent with the information provided and totally pleased with it. No issues at all. Thank you Castle Cameras.

January 2024 - Mr S., Wembley

Very happy with the service, staff very helpful & friendly. Very quick delivery as well.

January 2024 - Roy, East Sussex

Great advice from Luke, giving clarity to my decision-making. Canon R6 is an awesome camera 

December 2023 - Mr T., Dorset

With so few High Street camera shops these days, it's good to to have an online resource which can be trusted - I have purchased from Castle Cameras over quite a few years 

December 2023 - Syd, Wales

I always find Jim and Matt are very helpful when choosing and buying my camera gear. I got a fair price for my EOS R6 which allowed me to take advantage of the latest deal from Canon on the R6 II.

December 2023 - Steve, Wiltshire