See how our customers rate us on 'Trusted Shops'

If you have recieved good customer service and want to share you experience, please contact us, as we'd love to hear from you!

Debra, thank you for your excellent and very prompt service. Best wishes

Feb '15 - John from Belfast says

Hello Debra
I just wanted to say a big thank you for your help yesterday regarding the order. It arrived first thing this morning and I am really pleased with it.
Thank you also for the service, it really is refreshing to receive this level of service and I would not hesitate to recommend you to any one in the future. 
All the best and please keep doing what you do!

Jan '15 - Chris from East Sussex says

Hi Debra,
Just wanted to say thanks again for such an excellent service last week - I'm really pleased with my new lens! Thanks for dispatching it so fast - I hadn't paid for fast postage so was very pleased to receive it so quickly.
I'll definitely shop with Castle Cameras again.

Jan '15 - Miss N from East Sussex says

Hi Jim
Just a quick e mail to thank you and your guys for such great service today. I really appreciated your friendly knowledgeable and highly efficient service fixing the problem with my Nikon SLR which was a real plus for today. I hope you got really busy later- you deserve to and I will certainly bear you in mind for trade ins and upgrades because your sort of knowledgable service just isn't mainstream anymore.
Thanks again and by all means use this is your testimonials section if you wish.

Dec '14 - David from Wiltshire says

Today I purchased a remote shutter from your Salisbury store. I would just like it known that the gentleman who served me was excellent. His knowledge of the product and his customer service skills were way beyond the usual standard in stores. 
Please pass on my thanks as it is so unusual in these times. 
His name was Matt S according to the receipt. 
I will definitely return when I need my next piece of equipment.

Dec '14 - Steve from Oxon says

Dear Sir, 
l would like to let you know how pleased I was today with service I received from Matt in your Salisbury store. His knowledge was extensive, he understood my needs and he was extremely patient with me. I left the shop with the perfect lens!
Kind regards

Dec '14 - Joan from Wiltshire says

Thanks for great service.
tripod arrived yesterday well packaged and promptly delivered.

Nov '14 - John from Devon says

Camera received this afternoon – thank you for excellent and prompt service! (And Interlink Express’s impeccable tracking facility...)

Oct 14 - Ed from Essex says

“Amazing service with real human beings! Fast, efficient and fair. Will be using you again.”
Cheers Hugh and all.

Oct 14 - Mike from London says

Hi Alice
Should have written before but just wanted to say a big thank you for your prompt, professional & personable service. All arrived safely, exactly on time, and oh sooooo pleased to be back with the X system .... how much money would I have saved by not ditching the old X-E1 & running the gauntlet of D7000, OM D EM1 & Sony A7 before coming back? Oh well, history & happy now. Thanks again, keep up the good work & Good Luck

Oct' 14 - Duncan from West Sussex says