See how our customers rate us on 'Trusted Shops'

If you have recieved good customer service and want to share you experience, please contact us, as we'd love to hear from you!

Castle Cameras, 
I wanted to say a quick thank you for an excellent service. From the polite,
professional way that my initial telephone enquiry was handled to the rapid
despatch of my very well packaged new 6D.
I have you bookmarked.

March '14 - David from Monmouthshire says

Would just like to let you know that I received my new Sony flashgun and adapter today. Excellent service, thank you very much. I will soon be looking to buy a waterproof camera for my upcoming holiday and will certainly be buying from you again!

March '14 - Lee from Worcestershire says

Good morning, 
Just to say that my order for the above, which was placed yesterday afternoon, arrived this morning - well packaged, and all in working order.
What EXCELLENT service - thank you..!!

March '14 - David from Devon says

Hi Sarah,
Picked up the camera last Weds, and am well pleased... Alice served me, and showed me the camera and all the bits. Have played around with the camera, and spent a bit of time with the settings, etc, and am now ready to go shooting. Will probably be looking for a longer lens soon, so will keep an eye on your 2nd hand stock!!
Thanks for all your hard work, it was certainly appreciated, and I will definitely use and recommend Castle Cameras in future.

Feb '14 - Mr G from Dorset says

Thank you so much for your help Luke. I’ve just completed my purchase – the code worked well! Best wishes to everyone at Castle Cameras, thank you for donating the vouchers to the competition – I’m very proud to be the winner...

Feb '14 - Fiona from Hampshire says

I ordered a Canon GPS unit GP-E1 from you yesterday afternoon. It has just arrived, well impressed with your service will be using you again.

Jan '14 - Jim from Middlesex says

Hi, Can I just complement you on your suburb service. Ordered item on the weekend, it arrived today - sooner than I’d expected given I’d opted for the cheapest delivery option. I’m sure a lot of people are quick to write to complain when things go wrong, so wanted to write to say how impressed I am. Will certainly be ordering from you again in future.

Jan '14 - Andrew from Wales says

Hi, Tripod received, highly delighted. Many thanks for your exceptional service, will definitely buy from you again and recommend you to fellow photographers...

Jan '14 - Trish from Lancashire says

Thank you for keeping me fully up to date all along the way, the customer service has been excellent!

Dec '13 - Alan from Nottinghamshire says

Dear Sarah & Luke
Just wanted to say a big 'Thank You' to you both for Wednesday evening's DSLR Course. I found it very informative and felt that the pace and content was about right, certainly for me. It enthused me to try different settings other than safe old auto. You were both very helpful and didn't make us feel inadequate but showed us what we could do. So many thanks to you both.

Nov '13 - Mike from Dorset says