Testimonials
See how our customers rate us on 'Trusted Shops'
If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!
Castle Cameras gave me first class service as always and continually show how important that personal touch is. Both Hugh and Luke were very professional in my dealings with them.
April '21 - John, Hampshire
Seamless purchase, good communication, fast delivery. Will use again no doubt.
April '21 - Richard
All three items I ordered arrived the next day. I try and use Castle Cameras all the time as they have served me right every time. What service!
April '21 - Martin, Hampshire
Fantastic service, delivered to my door on the day of purchase.
Very helpful when talking on the phone.
April '21 - Tracey, Poole
I am so happy to give a review for Castle Cameras, from the initialcontact to order to receiving my equipment I have been kept in the loop by very high qualities of customer care but more the communication has been super The Lens arrived well packed and in good condition and queries on delivery answered directly and with care thank you Castle Cameras the first time I have ever given a 10 out of 10 to any company ever well impressed
April '21 - Paul, Scotland
The lens is great but the after sales service at Castle Cameras was the best that I have had. I had a problem with the lens and emailed on the Sunday evening, I received a phone call at about 9.15 from Hugh, a replacement lens was put aside for me in case I was able to rectify my problem with the lens, unfortunately I couldn’t. I phoned Castle Cameras on the Thursday before Easter a replacement was dispatched and collection of the problem lens arranged for the Tuesday after Easter. The replacement arrived on Good Friday the collection was then made on the Tuesday morning.
Not just because the outcome was what I had hoped for but the fact that it was a real pleasure dealing with such a good friendly customer service.
Well done Castle Cameras.
April '21 - Keith, Wiltshire
Very speedy delivery and great service from Castle Cameras
April '21 - Martin, Hampshire
Ordering from Castle Cameras was first rate, camera arrived promptly and well packaged. Ordering process was straight forward.
April '21 - Iain, Scotland
Always a great shopping experience with Castle Cameras
April '21 - Andy, Dorset
Great price and usual top service from Castle cameras.
April '21 - Mr D, Dorset