Testimonials

What great service! I will definitely use you guys again.

Peter from Herts says

Hi,I would like to extend my thanks to Castle Cameras for excellent customer service. In the past three years I have spent almost £4000 at your Winton branch. In that time I have never had a problem, just good honest advise and service. In January I brought a spare battery for my Sony A77, unfortunately it did not last long (only charges to 25%). Today I took it to your Winton branch, I was recognised and served by a young guy (with earrings) whose name I don’t know, memory like a sieve. He was outstanding and made the whole process painless, quick and friendly. I now have a replacement battery. I always try to support local business and with service like this I’m glad I do. Please thank the guy who served me and well done.

Paul from Dorset says

Hi Debra
Thanks for your swift reply. Can you please pass on my comments to your colleges. It a refreshing change to have such excellent customer care, with prompt replies and excellent communication your company will certainly be somebody I would gladly do business with again and recommend to others.

Bob from Cheshire says

I purchased a used Nikon (Nikkor) 55mm Micro (f2.8) lens yesterday from the Salisbury branch - which arrived safely and speedily today by RM Special Delivery. I momentarily forget the name of the person who dealt with me but I just wanted to pass on a huge thank you for his kind, courteous and prompt attention to my enquiry and subsequent purchase. Thanks - the item by the way is spot-on!

Peter from Hampshire says

I ordered a Sony 30mm macro lens online late on Friday evening and it arrived first thing this morning. Thanks very much for an extremely quick service and at a very good price! I bought my Nex5 kit from you and will continue as a customer..

Phil from Dorset says

…Castle Cameras in Salisbury offered me a very high standard of professionalism, expertise and courtesy that is very rare to find. I will not hesitate to recommend them to anyone...Many, many thanks

Liz from Wiltshire says

Hi Deb, Just wanted to let you know that the battery did a fantastic job. It actually lasted longer than our original Canon one and thats only a few months old! Thank you again for all your help and for getting the battery to us in time for our weekend. I will most certainly recommend you to our friends and family.

Steph from Suffolk says

Thank you so much for such a quick response! Next day delivery meant I had the weekend to try out my new lens, superb. It was great to get real advice from James and I feel more confident now with future assignments. Thanks Castle Cameras

Cecilia from Wiltshire says

Just a quick note of thanks for all your help. The EF 24-70 f2.8L plus UV filter arrived today. The little bag of sweets was an added delight! I'm now away out to play with my new toy. I'm glad I found you. Wonderful, helpful service. I'll be back.
Donald

Donald from Scotland says

Lens arrived perfectly, after 2 mins of very very basic tests the last lingering doubts i had regarding the last lens i returned have disappeared; this lens is for lack of a better word perfect. I wanted to thank you personally Luke for being so darn professional. Not only were you the ONLY company to reply to my original fishing email but you responded in a frank and helpful manner (almost within minutes of my question) How I wish i had come to Castle first off. Just altogether a highly professional and honourable service, even down to Sarah emailing me to tell me the filter would be arriving separately so the lens seal wasn't broken, this in particular was important to me because of my last dealings with shopthatcantbenamed. Please pass on my thanks and a very big thumbs up to all you guys at Castle. If I ever have the opportunity to recommend you I shall do so without a second thought

D.R. from Surrey says