Testimonials

See how our customers rate us on 'Trusted Shops'

If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!



Just purchased a camera and wanted to let you know how helpful Sarah (on the phone) and Alice (in the store) were.
Will definitely be recommending & coming back.

May '14 - Roger from Dorset says

I received my order safely today. Thanks for a very prompt and efficient service – much appreciated. I will be happy to use your services again for any future purchases, and will recommend you to my friends.

May '14 - Stewart from Glasgow says

I would just like to let you know that I was very pleased with the service I received at Salisbury on Saturday afternoon. I was recommended a Sony WX300 by Matt and the camera is really great. He could easily have recommended a camera above my requirements, but he was quite adamant that this one would suit my needs, and indeed he was quite right! I have used it several times already and just taken another dozen photos and they are all much superior to my previous Panasonic TZ40 (and very briefly the TZ55, not purchased from you, and which I have taken back). Thank you once again, and I will definitely be back!

April '14 - Louise from Wiltshire says

Hi Debra
Just to let you know my package has arrived today - super speedy delivery. Thank you! I don’t know what was more exciting opening the careful packaged products which made it feel like Christmas or the bag of Haribo you kindly put in there!…….ok, so it’s the sweets!
Very many thanks for your hard work and communication. I’ll certainly use you again and recommend you to all of my friends. First class service.

April '14 - Michelle from Essex says

Castle Cameras, 
I wanted to say a quick thank you for an excellent service. From the polite,
professional way that my initial telephone enquiry was handled to the rapid
despatch of my very well packaged new 6D.
I have you bookmarked.

March '14 - David from Monmouthshire says

Would just like to let you know that I received my new Sony flashgun and adapter today. Excellent service, thank you very much. I will soon be looking to buy a waterproof camera for my upcoming holiday and will certainly be buying from you again!

March '14 - Lee from Worcestershire says

Good morning, 
Just to say that my order for the above, which was placed yesterday afternoon, arrived this morning - well packaged, and all in working order.
What EXCELLENT service - thank you..!!

March '14 - David from Devon says

Hi Sarah,
Picked up the camera last Weds, and am well pleased... Alice served me, and showed me the camera and all the bits. Have played around with the camera, and spent a bit of time with the settings, etc, and am now ready to go shooting. Will probably be looking for a longer lens soon, so will keep an eye on your 2nd hand stock!!
Thanks for all your hard work, it was certainly appreciated, and I will definitely use and recommend Castle Cameras in future.

Feb '14 - Mr G from Dorset says

Thank you so much for your help Luke. I’ve just completed my purchase – the code worked well! Best wishes to everyone at Castle Cameras, thank you for donating the vouchers to the competition – I’m very proud to be the winner...

Feb '14 - Fiona from Hampshire says

I ordered a Canon GPS unit GP-E1 from you yesterday afternoon. It has just arrived, well impressed with your service will be using you again.

Jan '14 - Jim from Middlesex says