Testimonials

Thank you very much for being so honest. Quite a few of your less scrupulous rivals would have bluffed and blustered their way through the delay, rather than risk losing business - especially in the midst of a recession. I admire your principles immensely, and so, regardless of how long it takes, my order will stay with Castle Cameras. Consumers need to protect and remain loyal to people such as yourself. It's a very rare commodity.

Alan from Herts says

Hi there, I just wanted to say how over the moon I am with the service from you guys. Camera arrived today - perfectly packaged and earlier than expected. My 3 year old even enjoyed the Santa Haribo! You can be sure I will be recommending you to my colleagues and singing your praises! Thanks again

Rick from London says

Hi Sarah
I just want to say thank you for all your help and assistance in helping me purchase the Canon EOS 5D Mark 111 and all the other bits that I ordered. Anita arrived back in Cyprus on Wednesday evening and ever since I have been figuring out how it works, what programmes are available and to familiarise myself with what it does etc.. This is a truly AMAZING camera! However, that is a small issue. Living in Cyprus has its advantages but customer service here is non existent and to find somebody who will go the extra mile is unusual. I have to say that from my first phone call to you the level of service was first class and the product obviously so. I will continue to use you when ever the opportunity arises and recommend you (and Castle Cameras of course) to my friends both here and in the UK. I can only thank you for being so professional and you are a credit to the company.
I appreciate everything you did to make this so easy and I will call you personally with my next order!

Chris from Cyprus says

Thanks for your help Debra

Its nice to know that there are still people who care for customers. The lens hood has arrived, thanks for your very efficient service.

Kind Regards & have a nice weekend

Kenneth from Lancashire says

Just wanted you to know that I've picked up the camcorder from local post office sorting centre and again thank you for being helpful, I'd definitely recommend Castle Cameras to other people.

Lin from London says

Hi. Many thanks, bag arrived this afternoon - perfect. Great service from your company in every respect.

Gary from Scotland says

I wanted to thank you for your assistance with my purchase. The camera landed in the hands of my collegue just minutes before he left the country & I appreciate all you have done to get it to me. On a side note, I am very happy with my purchase too, the Pentax Q is very capable for such a small sensor & is proving to be great fun.

Paul from London says

Just a quick note to say thank you for a good experience. I ordered by telephone a new Canon lens, the price was fantastic and the lady I spoke could not have made a better impression. I called to check the status of the delivery and the gentleman I spoke to was very helpful and it arrived as advised. They both presented a brilliant customer interface and coupled with the best price and speed of delivery, made purchasing the lens, which I am very pleased with, a very happy experience. I most certainly will shop with you again and will recommend you to all my photographic friends.

Stuart from Leeds says

What great service! I will definitely use you guys again.

Peter from Herts says

Hi,I would like to extend my thanks to Castle Cameras for excellent customer service. In the past three years I have spent almost £4000 at your Winton branch. In that time I have never had a problem, just good honest advise and service. In January I brought a spare battery for my Sony A77, unfortunately it did not last long (only charges to 25%). Today I took it to your Winton branch, I was recognised and served by a young guy (with earrings) whose name I don’t know, memory like a sieve. He was outstanding and made the whole process painless, quick and friendly. I now have a replacement battery. I always try to support local business and with service like this I’m glad I do. Please thank the guy who served me and well done.

Paul from Dorset says