Testimonials
See how our customers rate us on 'Trusted Shops'
If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!

Hi Debra
Many thanks for the information and for your superb service...
Oct '13 - Rob from Nottingham says
Dear Sarah,
Just a final e-mail to say many thanks for all your efforts to resolve my repair - we got there in the end.
To reduce my bill was a nice gesture and I can only add that all of my dealings with Castle Cameras over this long running saga have left me with nothing but positive thoughts about your company - excellent service and a good sense of humour, too - how refreshing.
Oct '13 - Howard from Dorset says
Dear Debra, thanks for the excellent service, just confirmed delivery will take place on Thursday. Wonderful news.
Oct '13 - Mr H from Surrey says
Very, very many thanks for your excellent service: well priced and fast
delivery. Your delivery agents (Interlink) provided the best delivery
services I have yet experienced. We are about to go out this morning and
their website told me exactly where the van was and I could work out the
time he'd arrive here almost to the second. Brilliant.
Aug '13 - Robert from Devon says
Hi, just received my filters, excellent service, will certainly use you again, many thanks
Aug '13 - David from West Midlands says
Thanks! Much appreciated and great customer service.
Aug '13 - Gareth from London says
Thank you! amazing custom service :-)
Aug '13 - Toby from London says
Hi Luke,
Many thanks for checking this out for me. As you say, the package you have put together is pretty much the same price, so I went ahead and placed the order. I have already had a call from your colleague Debra to confirm some details, and I have just received despatch confirmation and a delivery date for tomorrow morning.
Very impressed with your service and the friendly attitude from your company. It is not often that you get this sort of customer service, and it is much appreciated.
Hi Debra,
Just a quick note to say that I have received all of the recent order safely. I wanted to say thanks to to all at Castle Cameras for your great communication and attention to detail with this order. Very much appreciated, and I hope to do business with you again in future
Aug '13 - Pete from Somerset says
Dear Castle Cameras team
Many thanks for this order. I have been very impressed by the standard of service from your company. It was an excellent price and the delivery time was as quoted. Very refreshing to see.
Huge thanks again
Aug '13 - David from Kent says
1. I've just signed for the package containing the part I ordered, so that was a quicker delivery than I expected.
2. As I said, your price was better than others I'd found, albeit for a small ring of black plastic by Canon!
3. Nice touch to include the packet of jellies.
4. Good communication from you when you replied to my e-mail.
5. I shall check Castle Cameras' website next time I'm considering a purchase.
Good service, thank you.
July '13 - Chris from Middlesex says