Testimonials

See how our customers rate us on 'Trusted Shops'

If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!



The camera I purchased was exactly as advertised . I wouldn’t hesitate to recommend Castle Cameras for their excellent service, price and quality. I found Rob and his colleagues at the Bournemouth branch to be very polite, knowledgeable and professional throughout. It’s very rare these days to find a business like Castle Cameras who are prepared to go the extra mile to ensure total customer satisfaction

November 2022 - Keith, Staffordshire

Excellent Product, very happy  Excellent customer experience. Thank you. 

October 2022 - Paul, Merseyside

A top-quality lens at a sensible price for the "like new" condition.  Excellent customer service from Castle Cameras - something you do not get from internet focused companies. Top quaility all round!

October 2022 - Colin, Worcestershire

Very pleased with my purchase and the speedy service. Camera is in great condition and was priced well. It was dispatched promptly. I would happily buy from Castle Cameras again and happily recommend them.

October 2022 - Jeff, Cornwall

Fantastic in store service. I was quickly helped to choose the correct product and accessories. Friendly knowledgeable staff. Great value. Thanks so much!

October 2022 - Catherine, Dorset

I was very happy to find the lens hood and what a great price to, It was delivered next day , great company to deal with, highly recommended.

October 2022 - Simon, Twickenham

After trying for months to get the Sony multi battery adapter I found one at Castle cameras, ordered it Friday afternoon got an email an hour later to say it had been dispatched, delivered the next Tuesday, thank you Castle cameras first class service , the item was exactly what I expected, very satisfied customer .

October 2022 - Ms E., Nuneaton

Excellent service as usual from Matt and Jim in Salisbury.  Highly recommend castle cameras.

October 2022 - Ms W., Wiltshire

... Just want to say thank you to Castle though, the service and the product itself is excellent and I always try to purchase from here as much as possible. 

October 2022 - Ms H., Basingstoke

It's so nice to be able to visit a shop where everyone is so friendly and knowledgeable but also gives great service. So much better than dealing with things online.

October 2022 - Mr S., Poole