Testimonials

See how our customers rate us on 'Trusted Shops'

If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!



Very friendly service and I’m happy with my purchase

January 2023 - Judith, Somerset

I had so many questions trying to find the perfect upgraded camera and the person I spoke to had some very good advice. Very knowledgeable and very friendly. I had a few options and I wasn't steered towards the most expensive option. I was just helped to find the camera that best suited my needs.
A wonderful experience and I will definitely be using Castle Cameras again.
And, of course, thank you to the person that helped me make my perfect choice.

January 2023 - Rob, Dorset

The staff were knowledgeable and gave me the information and time to help me make the decision on what camera and lens to buy. It was worth the over 200 mile trip to buy from this retailer. I bought the right camera for me :)

January 2023 - Ms M., Northampton

Castle Cameras offer fantastic customer service quickly sorting out an issue that I had. Would 100% recommend!

January 2023 - Joe, South Yorkshire

This was my 2nd purchase from Castle Cameras and yet again, excellent service and speedy delivery. Highly recommended and now my 'go to supplier'.

January 2023 - Nick, Gloucestershire

Both product and counter service were excellent, with knowledgeable and helpful staff.

January 2023 - Chris, Dorset

Good advice and excellent service. A highly recommended shop. 

January 2023 - Stephen, Poole

Great binoculars which I purchased after taking advice from Jim at your Salisbury branch. Have been to the branch before and they're always helpful in a friendly, relaxed way.

January 2023 - Mr M., Hampshire

Felt the salesperson knew what he was talking about.. Very friendly and honest with products in the shop. Loved the fact that he had no problem me trying some out in the street to get a feel and good experience. Was impressed that he asked what sort off budget i had in mind and never went over that budget when showing me the items, Would highly recommend Castlecameras to those who want an honest opinion. LOOOOOVE the Vortex binoculars. Just what i've been looking for.

January 2023 - Emmanuel, Dorset

The team at Salisbury are both knowledgeable and truly outstanding in their helpfulness, great people to do business with.

January 2023 - Nigel, Hampshire