Testimonials
See how our customers rate us on 'Trusted Shops'
If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!

This was my second second-hand purchase from Castle Cameras, since my first buying experience with them had been very positive. This was no less so: ordering was very smooth and easy, and I was kept up to date throughout the various stages of the despatch and delivery process...
... Once again I was highly impressed with the service from Castle Cameras, and they'll certainly be my first port of call for future purchases.
Highly recommended
July 2022 - Mr T., Scotland
Very Good, I strongly reccomend Castle Cameras !!
July 2022 - Mr H., London
Excellent service from Castle Cameras. My Canon RP was offered at an excellent price and delivered as promised. Castle also directed me to the possibility of a £100 discount direct from Canon, which has now been redeemed.
July 2022 - Mr M., Berkshire
As always brilliant service from Jim and the team in Salisbury. I waked in on the off chance they had the new Sony camera which was hard to come by, and they managed to move some orders around & make one available for me there and then! Always helpful, knowledgable and good humoured, Castle Cameras has always been my first stop for over twenty years as a professional image maker. Thanks guys!
July 2022 - John, Wiltshire
Easy to use the website, very quick delivery. Castle Cameras cannot be faulted. I will use them again.
July 2022 - Mrs R., Northamptonshire
I’ve just received my order and wanted to pass on a massive thank you - I’ve been struggling to get hold of these cameras since April (with global supply problems etc), which we’re after for our wedding. Several big “high street” stores have been quite bad at the basics, but wanted to say that you’ve smashed it, and firmly reminded me why I should shop at independent stores! Everything from the easy live chat on your website who was able to answer my questions (with a smile) to fast dispatch and on-time delivery, all exceeding my expectations.
July 2022 - Tom, Scotland
Friendly, helpful and prompt service. Would use again.
June 2022 - Susan, Uxbridge
The Staff at Castle Cameras in Salisbury are excellent in a friendly knowledgeable way and their assistance and patience is second to none. I for one will always purchase from them even when ordering a non stock item!!
June 2022 - Chris, Wiltshire
Absolutely stunning lens, the condition was 'mint' like new and perfectly as described. The box and accessories, lens hood, pouch and lens caps were equally as good. I am very pleased! Buy from Castles with absolute confidence - I have done so for years both professionally and in my enthusiast days dating back to 1980s - I would recommend their professional services in Bournemouth and Salisbury shops without concern whatsoever.
June 2022 - Tony, Dorset
Really easy to deal with and was a pleasure to talk to the sales team over my purchase. Camera came double boxed with bubble wrap and bagged. Couldn’t ask for more. Have gone back to order more just on customer service and great deal.
June 2022 - Simon, Leicestershire