Testimonials

See how our customers rate us on 'Trusted Shops'

If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!

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Product is excellent and works exactly as described. Good size and picture quality, the Frameo app is easy to use, it helped that I got good advice from Miranda who explained everything very clearly and was obviously knowledgeable about the product. We have recommended the product and Castle Cameras to a friend. 

July 2026 - Keith, Dorset

The camera was delivered very efficiently and very well packed. It was in excellent condition. Very pleased with both the service and my purchase!
I will definitely use Castle Cameras again.

July 2026 - Andrew, Northamptonshire

Helpful accurate would recommend 

July 2026 - Norman, Tyne & Wear

THREE CHEERS FOR CASTLE CAMERAS
I was looking around for:
Cokin Z-Pro Nuances Extreme Soft Graduated ND16 & Cokin Z-Pro NX-Series Filter Frame.
I asked uncle DUCK DUCK GO and he came up with the usual gang. I shouted out “how much, they must be joking!” and called for the smelling salts !  I then checked the calendar to see it wasn’t an April fools !! I eventually came across Castle Cameras who beat all the big bullies hands down on price, including that site named after a rain forest. None of the gang of bullies had items in stock and did not know when or if they would be getting any stock.
I enquired if this was the case at Castle Cameras and a very nice lady replied, saying the frame was in stock but she would need to order the filter which should be with them in around 10 days. I placed the order and at this stage I didn’t pay a penny “not like gang of bullies”
After 9 days I had a call from this very nice lady at Castle Cameras: my order was ready for dispatch, so on releasing the moths from my wallet; both items arrived a couple of days later.
So I would give Castle Cameras a score of HUNDRED OUT OF TEN for service with a smile, beating the big bullies hands down on price, service and delivery.

June 2026 - Alan, Herefordshire

The strap is exactly what I wanted. It was accurately described, is of excellent quality, and at a very good price. I emailed a query over the suitability of the strap for my camera; the reply was swift and accurate. I can only praise the people at Castle Cameras for the excellent service they offer.

June 2026 - James, East Sussex

Thank you for your perfect all round service. From Grahams advice to the rapid delivery, 100%  5 star service.
Paul 

June 2026 - Paul, West Sussex

Castle Cameras were fabulous with help regarding selecting this product. Originally identified at their Spring Event in Hamworthy, a demo product quickly became available in Salisbury Store. This proved a tad too small so again quickly the larger volume version was made available at Salisbury. I was able to spend time fitting my kit in the bag and that allowed me to confidently make the decision to purchase.

June 2026 - Adrian, Wiltshire

... Easy, bought on Castle Cameras website, good order update/communication and collected from store.

June 2026 - Steven, Dorset

Great service and prompt delivery. Thank you. 

June 2026 - Adam, Kent

Excellent service as usual from Salisbury castle cameras 

June 2026 - Stephen, Dorset