Testimonials

See how our customers rate us on 'Trusted Shops'

If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!


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... A word about Castle Cameras too...  Simply brilliant service from start to finish. Thanks guys!

August 2025 - Ian, Cumbria

Dropped my camera and luckily only broke the lens hood. Decided I wanted the proper Canon replacement, the Castle Cameras website said they had it in stock, I ordered and received it within 3 days. Brilliant and dependable service, they are now one of my trusted photography shops.

August 2025 - Alan, County Antrim

Once more a very satisfying purchase from the Salisbury branch. This time a used item was ferried up from Bournemouth, checked over and bought. Many thanks again to Jim Matt and the staff at Bournemouth for their help and advice.

August 2025 - Shaun, Wiltshire

... and Castle Cameras usual excellent service meant that the bag arrived next day, perfect.

August 2025 - Ian, Merseyside

A great purchase from Castle Cameras in Bournemouth and exactly as described. Saved myself a tidy penny here.

August 2025 - Marcus, Dorset

The Staff at Castle Cameras are always helpful can usually answer your questions very quickly and give the help and advice you need.

August 2025 - Terry, Wiltshire

... The staff at the shop in Bournemouth were fantastic and very helpful.

August 2025 - Ken, Dorset

I just wanted to say a massive thank you to the team at Castle Cameras. My experience with them has been nothing short of brilliant...

... The used camera arrived in immaculate condition, and it was so reassuring to see that it came with all the original packaging and paperwork, just as they promised. The whole process was so smooth. I had to call to complete the payment, and the person I spoke to was incredibly helpful. I was amazed when they told me they would get it in the post for me that very afternoon.

I'm so pleased with the camera and the service. It's so refreshing to deal with a company that is this reliable. Five stars!

August 2025 - John, Nottinghamshire

Product exactly as described and swiftly delivered. Would not hesitate to use again. 

July 2025 - Ian, Cumbria

I would recommend Castle Cameras personal service and helpful staff.  Well worth a visit.

July 2025 - Steve, Buckinghamshire