Testimonials

See how our customers rate us on 'Trusted Shops'

If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!


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I found Castle Cameras to be very helpful and efficient when I purchased my Canon EOS R5 MKII camera body. I traded in some of my previous photography items. which I no longer used, and got a fair price for them. Castle Cameras had all the accessories that I required for my new camera body. The staff were not pushy or geeky and were a pleasure to do business with. I am highly delighted with my new camera body and accessories. I have been a keen amateur photographer for many, many years and I can highly recommend Castle Cameras in Winton, Bournemouth.    

July 2026 - Clive, Dorset

Great lens at a good price. They were very helpful answering questions. The lens was dispatched the same day and arrived 2 working days later, so excellent service all round. I will definitely be dealing with Castle Cameras again. 

July 2026 - Martin, Kent

...  Service from Castle Cameras excellent, bag ordered online and arrived very quickly, no hesitation in recommending. 

July 2026 - Adrian, Worcestershire

Excellent customer service. Prompt shipment.

July 2026 - Stephen, Nottingham

Excellent service all round.  Have purchased  all my camera equipment from Castle Cameras for many years

July 2026 - Mr W., Dorset

This extension strap was delivered the next day after ordering from Castle Cameras.
I found the original OpTech strap too short for wearing diagonally but this solves the problem nicely. Good price and efficient service.

July 2026 - Lee, Bedfordshire

First class service…only a small item but nothing was too much trouble 

July 2026 - Chris, Cheshire

Good company to do business with, answer all my questions, fast delivery 

July 2026 - Peter, Devon

Brilliant service from castle Cameras. The Slik Pro AL -323-3W is perfect for my needs and was delivered within 2 days… outstanding service..

July 2026 - Richard, Nottinghamshire

I'm always happy with my purchases and the excellent service I receive at Castle Cameras. The staff are passionate about photography and so helpful and don't try and sell to you and move you on. And of course there's always a guarantee on the product.

July 2026 - Stephen, Bournemouth