Testimonials
See how our customers rate us on 'Trusted Shops'
If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!

The service from castle cameras is fantastic the website is excellent my lens was delivered safely and quickly and the credit was sorted easily the Tamron 150 500 is great to use and the price was the best around highly recommended retailer.
March 2026 - Paul, Kent
... I just want to say how much I appreciated the impeccable service I received from Castle Cameras. It was efficient, understanding and personal - all the qualities to be expected from a business of your standing and all the qualities that led me to buy from you in the first place. Thank you.
March 2026 - Peter, Surrey
Very pleased….very good service as usual
March 2026 - David, Essex
Just what a ordered, great delivery, great help from members in the shop
March 2026 - Kevin, Staffordshire
Item delivered earlier than expected, was exactly as I ordered and in very good condition. Highly recommend seller, would definitely use again.
February 2026 - Mr R., Wales
First class service
February 2026 - William, Devon
I called in at Castle Cameras Salisbury to enquire about a used 70-200 Canon lens to which the friendly team Mat and Jim showed me the exact lens I was looking for that they had recently taken in as a part ex. Having looked the lens over I decided to purchase it with an allowance made on a used canon 600mm prime lens I wished to trade in. Mat and Jim are always so helpful, knowledgeable and friendly and make me feel in safe hands when purchasing form the shop. Its their knowledge and no pressure to buy with great advice that brings me back to Castle Cameras Salisbury time and time again. I highly recommend this store, loads of choice at competitive prices coupled with the great team works for me! Well done and thank you Jim and Mat!!
February 2026 - Viv, Hampshire
Amazing customer service from the team when I asked for an emergency shipment of this fantastic camera that I took to South Africa only three hours after it arrived! The ladies I dealt with at CC were attentive understanding and did everything to make sure I had the camera! Would highly recommend and when I am go down to Bournemouth I will call in to express my sincere gratitude in person! Thanks CC “You Rock”
February 2026 - Andrew, Buckinghamshire
Camera came very well packaged and exactly as described. It is in very good condition and am having a blast taking photos with it. Definitely recommend Castle Cameras!!
February 2026 - Mr E., Salford
Excellent attentive service with extensive knowledge
February 2026 - Steve, Dorset


