Testimonials
See how our customers rate us on 'Trusted Shops'
If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!

A really great service with amazing help over the phone and customer care. Beats any online only store on the other side of the world!! Very competitive on the price and help with the delivery. I am really lucky to have brought my camera from this company! Highly recommend!
December 2025 - Liz, Wales
I am very pleased with my purchase. The service from Castle Cameras was first rate, and the price was very reasonable and competitive...
December 2025 - Andy, Devon
Binoculars are brilliant - I've got too many pairs but that's a different story.
The service from Castle (and particularly Jim at Salisbury store) was outstanding , this is what excellent customer service is all about
December 2025 - Mike, Bolton
I visited Castle Cameras in Salisbury looking for a recommendation for a "side slung" camera strap. They recommended the Peak Design Slide Strap and demonstrated how it worked. Being a bit of a sceptic I took a look at some online reviews and was reassured that it's a great product. What's more they had it on sale at a better price than other online stockists. However the only strap they had in the store was green and I wanted black. The assistant checked the company stocks and organised for a black one to be delivered to my home FOC. Unbelievably the strap arrived the very next day. The strap is extremely well made and I'm very pleased with it. I'm even more pleased with the astonishingly great service I received from Castle Cameras!
December 2025 - Reg, Dorset
Very good service as usual from Salisbury castle cameras.
December 2025 - Stephen, Dorset
Just wanted to pass on a big thank you to Jim at Salisbury for sorting out my order
Started the enquiry at 12 noon yesterday (thursday), pricematched and got the IFC organised and approved by 12:30 and by 11am today (friday) I've got my binoculars
So thank you very much for an efficient and quick turnaround.... couldn't have gone smoother.
November 2025 - Mike, Bolton
Great product and great service. Fast delivery too
November 2025 - Martin, London
Always helpful and promot, with great customer service.
November 2025 - John, Warwickshire
Very pleased with this kit, it’s worth spending a little more when the quality is this good. Packaged well and Ecco friendly. Delivered in good time. I would definitely buy from CC again, thank you.
November 2025 - Charlie, Sheffield
I am delighted with my new binoculars having christened them in the Peruvian Andes with 3 condors.
The service I received from Castle was exemplary as I was able to hold, try and test my 3 choices before making a final decision. Why would anyone buy online when such a great personal service is available.
November 2025 - David, Hampshire


