Testimonials
See how our customers rate us on 'Trusted Shops'
If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!

Fantastic, knowledgeable, patient, expert and supportive staff. No sales pressure on me as I was given time to try lenses on my camera body in the shop while being helped to consider the pros and cons. Thank you - for me this is a million times better than a non-personal online order.
January 2026 - Chris, Bournemouth
Clear advert for starter used camera. Camera body and lens as described, battery didn't hold charge but this was replaced immediately that Castle Cameras were contacted. Delivery for both Camera and replacement battery delivered promptly. The price was excellent and overall service was superb.
January 2026 - Martin, Kent
... The customer service I experienced was faultless.
January 2026 - Timothy, Northumberland
Very prompt delivery even to Northern Ireland. Product of excellent quality. Bought as a Christmas present and my son is delighted with it. Very handy design and high quality product. Would recommend
January 2026 - Mrs H., Northern Ireland
Excellent service as usual from Salisbury Castle Cameras
January 2026 - Stephen, Wimborne
Castle Cameras are always great. I’m a repeat purchaser and have never had a bad experience. Thank you.
January 2026 - Louise, Reading
I ordered this camera from Castle Cameras in Bournemouth and it arrived the next day. I had been looking to buy this camera for some time but with the £400 Canon cashback scheme and the extra discount provided by Castle Cameras it was too good a bargain to miss. I am very happy with my purchase and would definitely recommend Castle Cameras to anyone looking for camera equipment as they provide an excellent service.
January 2026 - Brian
I lost the eyecups to my 15 years plus skyhawk binoculars. I contacted Castle Cameras because I knew they were stockists. It was just an off chance because of the age of my bins. They could not have been more helpful. They not only sourced them for me but arranged postage etc for a very reasonable fee. I can heartily recommend them based upon my experience.
January 2026 - Martin, Tyne and Wear
A really great service with amazing help over the phone and customer care. Beats any online only store on the other side of the world!! Very competitive on the price and help with the delivery. I am really lucky to have brought my camera from this company! Highly recommend!
December 2025 - Liz, Wales
I am very pleased with my purchase. The service from Castle Cameras was first rate, and the price was very reasonable and competitive...
December 2025 - Andy, Devon


