Testimonials

See how our customers rate us on 'Trusted Shops'

If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!



Purchased online Castle cameras service was excellent and fast with the hand grip arriving within a few days and was well packaged.

September 2022 - Peter, Wiltshire

Excellent service with attentive and knowledgeable staff that you just can't get online - highly recommended!

September 2022 - Andrew, Dorset

A hard to find item but Castle Cameras had one in stock which duly arrived in a well packed parcel. Very happy with Castle Cameras and the helpful emails from Debra in dealing with my enquiries. I'm not local to their shop but would be happy to deal with them in the future.

August 2022 - Mr G., Middlesex

 ... even better because I purchased it from Castle Cameras.  The customer service is fantastic and communication quick. Very happy with the service

August 2022 - Paul, Sutton

Excellent  Service , very quick turn around . Would highly recommend

August 2022 - Jane, Midlothian

Excellent service, extremely fast delivery and the lens hood was just as advertised, absolutely made up with my purchase.
Thank you Castle Cameras, I will definitely use your services again.

August 2022 - Ian, Merseyside

Bought a used Fuji 18mm lens from these guys. It was way better than described, indistinguishable from new. Fantastic service, great communications and a fast postal service. Thank you again, will definitely buy from them again, once I’ve saved up lol. 

August 2022 - Mr G, Scottish Borders

Castle lenses kept me fully informed at all times on the progress of my order and when the used lens came it was very well packed. I couldn’t have been more pleased with the quality- it was like brand new. Will definitely deal with them again. So impressed I’ve recommended them to someone else who has now made a purchase! A** for Castle Cameras 

August 2022 - Helen, Cambridgeshire

Nikon lense hood, having ordered a lense hood from castle cameras I found I had ordered the wrong one . Lucy and Debra very kindly sourced me the correct one and exchanged it , very pleased with the hood and outstanding customer service .

August 2022 - Mike, Berkshire

Excellent fast service, highly recommended. 10/10

August 2022 - Mr S., Jarrow