Testimonials
See how our customers rate us on 'Trusted Shops'
If you have received good customer service and want to share you experience, please contact us, as we'd love to hear from you!

Thanks for your excellent service on my recent order for my Canon SX50. Bought it from you because your price was very competitive and you are a genuine Canon Reseller.
Ordered on-line at 15:30 and it arrived at my door at 09:45 the next morning - brilliant. By the way don't hide your testimonials away on your website, feature them and also let customers know that they can track their package through the Royal Mail website.
Again thanks and nearly forgot to say that the sweets weren't too bad either, I'm now hooked on Starmix!
30/4/13 - George from Carlisle says
I'd just like to take this opportunity to comment on the great customer service I received this morning in your Winton store.
Both Hugh and James went out of their way to help me by exchanging a product that I wasn't happy with, even though it incurred a refund. Both were very helpful as always and I felt this should be picked up on as it's not every store that would be so accommodating. You have great staff that are friendly, informal and honest which consequently means a great customer relationship is formed, and I must say, is also very much appreciated.
Thanks to them and yourselves for exceeding expectations.
9/4/13 - Sam from Bournemouth says
This is my first order with Castle Cameras. Its very rare for a company to surprise me with not only a great price for the product but also to offer exceptional service as well. I ordered the goods yesterday afternoon and they arrived this morning. The girl I spoke to yesterday could not have been more helpful so please pass my thanks on to her.
Thank you again.
4/4/13 - David from Surrey says
Thanks very much. The order arrived as promised. Excellent service and prices. I will certainly be back again. Thanks again...
27/3/13 - David from Yorkshire says
Just a note to say thank you for the stellar service - I am now in possession of an x100s! Will send you a picture or two I take using it from my upcoming holiday... Many thanks again
25/3/13 - Mr W from London says
Hi there, just to say my lens arrived today. What a great service - and I loved the Haribo surprise.Is there a camera website you like people to post reviews on let me know, happy to do so...
15/3/13 - Anita from London says
The straps duly arrived yesterday. Thank you so much for the trouble you have taken with my order. I'm most grateful.
14/3/13 - Mr H from Somerset says
Great news! Thanks for your excellent communication regarding my order. Other, lesser, retailers would have kept quiet about the stock/delivery situation, not wanting to be the bearer of bad news. I shall certainly deal with Castle Cameras in the future.
14/3/13 - Steve from Lincolnshire says
Both the camera and the camera bag arrived safely just before lunch. Many thanks for the excellent service. One small issue, you don't seem to have considered my diet as there was a pack of sweets in each delivery!!!!!! Very impressed with Castle Cameras
8/3/13 - Barrie from Herefordshire says
Excellent service - thanks, received an hour ago, who needs Currys?
22/2/13 - RW from Hampshire says